Ottawa setzt eine 100-Tage-Zeitleiste, um CRA-Verzögerungen und Serviceprobleme zu beheben

    https://www.thestar.com/politics/federal/ottawa-sets-100-day-timeline-to-fix-cra-delays-service-issues/article_0fefe71f-43fb-570e-987b-2855a0d8e287.html

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    2 Kommentare

    1. It took four months for the CRA to verify my identity and reconnect my online account (an intermittent problem since the 2021 info breach) so that I could file my 2024 tax return. It is clear that the CRA is understaffed. 

    2. CaptainPeppa on

      If AI is going to go anywhere it should be there.

      A dedicated chatbot could likely solve a lot of technical questions. Not sure if it could handle personal information but would still filter a lot out.

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