Ich habe die DHL -Verpackung mehr als zehn Mal bestellt und verwendet, und kein einziger von ihnen hat das Paket in meinem Haus richtig geliefert. 90% der Fälle erhält ich eine E -Mail, in der ich mitgeteilt habe, dass niemand zu Hause war, wenn ich lustig genug war, ich arbeite täglich von zu Hause aus und war heute das gleiche BS.
Wie ihr um 12:39 auf dem Foto sehen könnt, wurde mein Paket als nicht verfügbar überprüft, und 2 Minuten später bekomme ich eine E -Mail, in der mir niemand mitteilte, niemand hat die Glocke angerufen, niemand rief mich an, niemand schrieb mir eine SMS. Sicher, es ist 1 Tag Zeit für mich, in das Filial zu gehen und mein Paket zu bekommen, aber das ist dumm ärgerlich, ich hatte nie Probleme mit Amazon und ich kann sagen, dass die Lieferpolitik dort einen heißen Müll gibt, aber überraschenderweise wurde jedes Paket pünktlich geliefert, was Spaß macht, weil ich nie einen einzigen DHL -Paket geliefert hat, weil es so aussieht, als wollte die Fahrer, die mich angerufen haben.
Ist es nur bei mir, dass diese Dinge passieren? Ist UPS besser?
DHL ist fast ein Nein für mich.
https://i.redd.it/i26eyp1tm0se1.jpeg
Von Hanzshaha
14 Kommentare
oh yes dhl is hot garbage, we need one person to sue their A..ss so they collect their Shi..t together.
DHL is by far the best one.
Maybe the delivery guy doesn’t like his job.
Well yeah they are but sad thing they are the best delivery service still. Last 6 deliveries i was home waiting for delivery or gave permission to leave infront of door and each time found notice that nobody was home and i need to pickup package
Always choose the in front of the door option ( zustellung moeglichkeiten )
DHL is the best one, stay away from Hermes tho
>not a single one of them delivered properly the package in my home, 90% of the time I get a email telling me that no one was home when funny enough I work from home daily, and today was the same bs.
There may be a problem with your address. From time to time, a delivery route has to be interrupted or individual parcels cannot be delivered and are therefore redirected to a branch, but if none of your parcels have arrived correctly, this is not normal.
>Is UPS better?
At your address? Maybe. But certainly not in general.
DHL is the most reliable parcel service, at least on average in Germany. While I have often had major problems with providers such as UPS, Hermes or DPD, DHL has worked flawlessly at every one of my addresses so far.
The dense network of Packstationen and Paketshops is also a big plus. If things go badly, there may only be a UPS office every ten kilometers in your town, but DHL parcel stores are practically on every corner.
IMHO, it depends on the person doing the last mile.
A few weeks ago, an Amazon driver threw(!) my order out of his car window to our front yard while it was gently raining.
Last week a GLS deliverer didn’t find the door bell, took the package back to his car. I ordered another delivery (Zustellversuch) online with permit to lay it down by the door (Abstellerlaubnis). Next day it was „delivered“ broken in half.
Never had problems with DHL people here.
I’d suggest you go on a strict DPD and Hermes Diet, see how that makes you feel.
DHL is the best, by far.
It may be a regional thing. DHL is far better than e.g. Hermes in my area.
You can request a zweitzustellung, forcing the delivery person to deliver the parcel again. Or write a complaint about them, detailing what happened. In my experience complaints actually are read and can get the delivery guy in trouble
We all have been victims of this. I think whenever the size of packet is larger than they can fit into your mailbox, they just drop a pickup message in your mailbox.
Worst thing they do to me is, they drop the package to farthest post station from my house with worst bus connection.
Hermes once said my address didnt exist and sent my package back … to China. DHL and DPD have given me the fewest problems.
Ex DHL delivery driver here (during the pandemic, when work was at its highest and drivers at lowest due to covid).
This sucks, of course. I can think of several reasons:
1. Driver is lazy and doesn’t want to climb up the stairs or just walk to your building. I knew some drivers like that.
2. It’s an old driver, and this stop is at the end of his route, so he can’t manage to deliver those parcels, so he sends them to the filial instead of accumulating to the next day(s).
3. There’s an issue with the ring bell and you don’t know about it.
4. There’s been issues between you and the delivery’s driver so he avoids you.
5. It’s an area with no parking place so whoever is delivering has to walk a long distance just to deliver your parcel.
6. No neighbours take parcels there.
Could be a combination of several of these ofc.
I only did this a couple times, due to the huge amount of parcels I had. Often driving my route and half of someone else who was sick (250 parcels minimum).
Amazon prime is number 1, dhl number 2 , other garbage.