PointPay apparently has decided to arbitrarily shut down funded accounts, while keeping all the balance to themselves. In theory, if someone has the original keys, and hasn’t used another exchange to make a deposit, they might either; allow the withdrawal (some XRP tokens, in my case) or come-up with other excuses to keep the money for themselves. Note that no other exchange operates that way, and this has nothing to do with EU regulations!
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PointPay apparently has decided to arbitrarily shut down funded accounts, while keeping all the balance to themselves. In theory, if someone has the original keys, and hasn’t used another exchange to make a deposit, they might either; allow the withdrawal (some XRP tokens, in my case) or come-up with other excuses to keep the money for themselves. Note that no other exchange operates that way, and this has nothing to do with EU regulations!