Die Präfektur Mie plant, „Kundenbelästigung“ zu einer Straftat zu machen
https://www.asahi.com/ajw/articles/16629526
Die Präfektur Mie plant, „Kundenbelästigung“ zu einer Straftat zu machen
https://www.asahi.com/ajw/articles/16629526
4 Kommentare
About time. Too many rude customers here. Was on the shinkansen the other day and there was a middle aged guy harassing a staff member
In my opinion, JP has(had) unusually tolerable service sector and a bit unfair pressure on workers over customers.
What happens if it is a misunderstanding? I have seen far too many cases were customers are misunderstood and banned for being insistent for legitimate reasons. What then will qualify as good customer service.
The nightmare here is if the customer can get reported to authorizes on harassment but the employee just did not want to deal with complications in thinking the worst and makes the company they work for look cold.
I am against harassment, but it should come from all sides. Not just from the customer. Cooperation is key to any business and communities success.
this is a like a 4 step time consuming process.. well never affect a one time dispute