Microsoft gibt zu, dass die Preiserhöhung für den Game Pass „Millionen“ Abonnenten verdrängt hat
https://www.techspot.com/news/112699-microsoft-admits-game-pass-price-hike-drove-away.html
Microsoft gibt zu, dass die Preiserhöhung für den Game Pass „Millionen“ Abonnenten verdrängt hat
https://www.techspot.com/news/112699-microsoft-admits-game-pass-price-hike-drove-away.html
32 Kommentare
Well if it isn’t the basic laws of economics
Really?!? No!! /s
American CEOs everyone, what brilliance and foresight none can match.
It’s just a bad move to make a major detrimental change and then try to walk it back. A big part of subscription based services is you want to be able to retain people who are on the fence about it or keep it low enough that people won’t think about how much they’re paying or whether they get enough use out of it to merit paying. Those are the people that once you lose them, they often don’t care enough to come back.
It’s like a cat and mouse game companies play with consumers now. Keep putting the price up until you find the point your customer base tanks and then go back to the most recent price point prior to that one.
The risk of doing that is those customers you pushed out may realize that they don’t actually need your product or they may find a better alternative, they’re not guarenteed to come back.
It certainly did me.
There was a point I used it for a bit and I treated it a bit like Spotify. IE drop a few quid a month instead of buying a single album very month (in this case quite a bit for a game every few months). And it kinda worked.
I certainly don’t play enough new games every month to justify the current subscription price Vs just buying a game every so often (especially as many of the games I want are on steam not Xbox live).
/pikachu face
When it was cheap I forgot to cancel it for like two years
I haven’t even considered it at the new price point. I’d rather spend $30 at Steam/Epic sales lol
Once your monthly price is no longer in that „Could miss it and not notice“ space (which arguably is anything more than $15 for the most casual of users) most people tend to end up canceling. $22 is still higher than where we were at but you can argue that Game Pass is stil a mostly strong value and they made some bold moves to get something like Persona 6 as a Day 1 title.
I see so many businesses make this kind of mistakes with price increases and not just big ones like Microsoft
Like they think only in profit per unit sold not accounting for if people are willing to pay that for a unit
Once Gamepass hit $30 (I know it’s been lowered) I was out. I paid for Xbox Live/Gamepass since May of 2007.
Same reason I can no longer enjoy my Playstation. Almost every game is online now so I can’t play over half of them. Not paying 100 dollars a year just to play.
Playstation should drop the „free games“ and have an online only tier for free or super cheap at least without any extras
Because tons of people subscribe to stuff they don’t use until an e-mail about a hike reminds them they’re subscribed to it
r/NoShitSherlock
My issue was buying a game off of Xbox Microsoft and then having to get game pass to play the game.
I did the dollar trick for 36 months, and then when they announced the hike, I bought 9 months at the old price. So I never paid their big hike. I do wish I didn’t buy those 9 months, however.
Yep it Rose to the price that it is now and I looked at my Xbox and I looked at my finances and I made the decision to go down to the lowest tier subscription so I could still play Plants versus zombies garden warfare and my library and that’s it. I am so tired of being nickeled and dimed by corporations who don’t give a damn about their consumers.
I canceled mine and ain’t looking back. Something tells me though that price reduction ain’t gonna last.
Of course it did and walking back a 50% price increase back down to 15% while removing some games from the catalog isn’t gonna help bring them back either
Billionaires being Billionaires
No doy – dumbasses.
Ever increasing prices with literally no additional benefits to the user is a bad idea? What the heck.
And…. If they regain memberships they’ll increase the prices again. People should understand that these companies aren’t your friends.
I believe that alot of subscription services are getting to this point…in the last few years I have got rid of most of ours.. they are no longer a small thing that you don’t mind paying for they have gotten out of hand.
Disney plus, crave, prime, YouTube prem, Spotify..etc it just became too much
Moral for me … Subscription fatigue
That doesn’t matter though unless it means they’re earning less revenue.
If they hike subs by 10% but lose only 5% they’ll still be making profit.
*Every* price increase is made with this in mind. They all know they’ll lose subscribers, but they know they’ll earn more money from the subscribers that remain.
Step 1: offer amazing value to kill the competition and build a subscriber base
Step 2: raise prices once everyone is locked in
Step 3: act surprised when people leave
Step 4: raise prices again to make up for lost subscribers
We’ve seen this movie with Netflix, with Disney+, and now with Game Pass. Its always the same script.
‘Hikes.’ Plural. They increased the price like 3 times in 15 months or something, and arguably their offerings didn’t even remotely come close.
Remember, they still haven’t included the ABK library into gamepass, it’s been years. They just announced CoD will no longer be in gamepass, a massive departure from the promise of every game, day one.
If Xbox wants people to come back, and existing subs to stay, they need a better value proposition. I’d argue they’ve bloated the service with third party things people don’t care for as an excuse to drive up cost. I don’t care if the service comes with billions of virtual currency in games I don’t play, that’s worthless to me. Focus on getting the price back down to that happy mark of $15 per month, and stick to releasing first party games day 1, one every month or two, get a couple big indie games per year, and occasionally throw in bigger third party games, even if they are 6/12/24 months old.
I’d be willing to part with EA/Ubisoft or whatever third party deals they have, and the same goes with the gacha and other ones, I can’t remember names at the moment. That $15 is a hard ceiling for me.
Jesus, how many people were subscribed that millions actively unsubscribed?
Hey Netflix. You’re fucking next.
Yep, I was one of them. Microsoft played themselves.
Hey microsoft – i could have told you this BEFORE you made the bad decision. Call me first next time. I don’t cost…that much.
You don’t say.