Die LA Dodgers sagen dem 82-Jährigen und 50-Jahres-Dauerkarteninhaber: „Gehen Sie digital“ – oder gehen Sie gar nicht erst
L.A. Dodgers Tell 82-Year-Old, 50-Year Season Ticket Holder: ‘Go Digital’—Or Don’t Go At All
Die LA Dodgers sagen dem 82-Jährigen und 50-Jahres-Dauerkarteninhaber: „Gehen Sie digital“ – oder gehen Sie gar nicht erst
L.A. Dodgers Tell 82-Year-Old, 50-Year Season Ticket Holder: ‘Go Digital’—Or Don’t Go At All
34 Kommentare
I’m so glad that I don’t like sport.
Seen this story before. Local team did this (not baseball) and they had so much pushback that they had a spot where the small number of fans who still wanted physical tickets could go. Win for the fans right? Nope, two years later they quietly turfed it since most fans were past the initial blowback.
The days of a kid holding onto their first ticket stub are dead and that’s really sad.
At least they are ruining baseball for their fans too
The term for what to do is called Grandfathering. Just let the old guy be the exception. WTF? Yo, Magic Johnson, you’re a co-owner, do something about that.
I sorta get the dodgers. But… just print QR codes on a piece of paper and send it to them? Its not that difficult.
I know this is going to be a hot take and everyone’s going to disagree, but if you’re willing to pay any amount for paper printed tickets… Even specifically saying 600 plus…. Then why not just buy an iPhone that you use for tickets if it really just isn’t that you want the physical tickets for the sake of wanting physical tickets? It’s not like the stadium employees won’t help him navigate the phone to get the tickets.
I understand that the old men want to „feel in control“ (direct quote from this man), but that doesn’t seem like a very good reason for such a large-scale business to cater to a handful of entitled people to me.
Everyone here is like oh just give the old man his ticket, they have clearly been telling him this was coming for years and that they would not always be able to make this exception for him. Now that it’s actually happening > surprised Pikachu face<. Naw, GTFO.
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This would be such an easy W for this organization
Dodgers cant be affording paper ticket stubs. They have to put that money towards Ohtani’s salary.
It sucks for people who want paper tickets, so add a charge for paper tickets or something but the Dodgers aren’t the villain the article paints them to be. Outrage is the currency that drives ad revenue, stop feeding the machine. The world is bad enough, don’t get upset about tickets for baseball game.
Tech debt is expensive, and im guessing grandpa isnt paying enough to cover the tech debt supporting 2 systems would incur, especially when seats are limited and im sure have a waitlist.
Baseball is the most boring sport imaginable.
That’s all I wanted to say.
What’s wrong with making them work for the convenience fee? If you’re imposing new rules after 50 years to charge more in fees then pushback is necessary as a consumer of said product. His struggle may seem fruitless to you, but he is using his loyalty exactly how he should and if the team doesn’t care, then it just shows how the ownership views its fans. If you think it’s too expensive for a multi million operation to print a few tickets for their oldest most loyal fans then why do they make physical world series tickets?
The headline could have been „L.A. Dodgers rewards loyal fan: 50-year season ticket holder has trouble with new ticket system: Gets lifetime ticket for simplicity.“
fuck the Dodgers
What a PR mistake for all events , charge a few more bucks to have an official ticket show the community you are not just some soulless company that’s sucking up your dollars . The person is a loyal season ticket holder it should have perks.
The Dodgers, as always, are a garbage franchise. Nothing new under the sun.
The Brooklyn dodgers would never do such a thing to a long time fan /s
Dodgers suck!
Any followup? The last email was from the 9th where he mentions talking to a sports writer.
Lol, Alex Perdomo is about to (rightfully) have a very bad day.
While I want to help the old folks, we can’t just roll over for them. Doing that has allowed them to perpetually screw us. When you boil it down, it’s as easy as the old dude asking for a little technical help. We/They act like we’re amputating an arm or something. Americans hate inconvenience with a passion and it’s honestly not a good look.
Every day I vicariously learn, again, that you should never give have loyalty to a company. Sport, game, show, food, they’d all rather squeeze and bleed you in the end.
If that old man wanted to and had the means he could probably sue as it seems like he made a legit request for accommodation and they denied him. It seems like an accessibility issue to me. That’s so shitty that they can’t be flexible to an aged and loyal fan.
Alienate your most loyal demographic while doing nothing to attract the younger generation
It’s a bold strategy, Cotton
I’m torn, if it’s just a QR code print the damn tickets. But also, just because he has been able to do it for 50 years doesn’t mean he shouldn’t have to change. Hell, drinking and driving was legal in Florida until the 80s. Times change
I refuse to even use paper. Etch that entry on a corn husk, why must learn all this flashy paper stuff when corn husks work just fine.
Jokes aside this is a trashy move by the dodgers. Just put the guys picture on a VIP list and let him in whenever he wants. 50 year season ticket holders should all be VIPs, especially fans that endured the Dodgers.
The market for NFTs of digital tickets for historical games will be massive. /S
Screenshots don’t have the same souvenir quality the stub of a paper ticket has.
This team does so many things well, on and off the field, but they really messed up this one.
Not surprising as we shift more and more into tech. Remember going to a restaurant with family and waiters just looked like deer in headlight when requesting menus for the older members.
Sooner or later exceptions and the easing on ramp is going to be yanked out from under the people still trying to get on.
See the issue is they don’t have to do anything to help the customer these days. There are so many more people waiting to buy that they can be rude and not give great customer service. Because if you don’t buy someone else will. This goes for almost all businesses now. You can have a semi-crappy product and people will buy because they need it or want to.
I agree that they should print tickets for elderly fans. Even just for memorabilia’s sake.
But if you read that guy’s letters between the lines, they’re vaguely threatening, he makes comments about how he has a connection with the LA Times and they’re writing an article about him and he’s trying to “be in control”. I can see why an executive with an ego problem would respond the way he did.
It would be cheaper for the Dodgers to just buy the guy a phone to use for the season or just create an exception for him. The negative PR they‘ll likely receive will be in the hundreds of thousands or more. They could have just given him a golden ticket with his seat section, barcode, and an RSA keychain or driver‘s license to validate.
would make exceptions for any customer with 20+ years of being a season ticket holder.