Close Menu
    Kanada

    23 Passagiere wurden am Samstagabend von Halifax nach Cancun geflogen | CBC-Nachrichten

    Share.
    View 14 Comments

    14 Kommentare

    1. ThoughtsandThinkers on

      It feels like flying is a lot more uncertain post pandemics, with delays and cancelations becoming a lot more common

      It seems like the airlines are operating on a knife edge of cost cutting so there is no resiliency when something small happens. Maybe this is what the market or shareholders demand but it has made travel a lot less pleasant for everyone, passengers and airline staff

      Edit: I’d pay 10% more for a 50% reduction in risk re delays and cancellations but you’d need industry competition to do that. Imagine a Canadian airline, boasting about its on time performance. Too often, companies seem to segment markets so they don’t have to compete with each other. The result is a race to maximize profits without concern for buyer choice

    3. Sunnydata on

      Happened more yesterday – I was at the airport and westjet switched planes to puerto plata and I talked to a lady who had two in her group chosen to be kicked off the flight – her 20 year old son and teen daughter

    4. TravisBickle2020 on

      Just another example of enshittification. Everything is about maximizing profits and shareholder value. Providing quality service to customers is a thing of the past.

    6. Lucky75 on

      WestJet is absolute dogshit and must be a failing business trying to penny pinch. I recently flew on an international flight that cost $3000 where they used those shit Swoop airline planes with no TV and no legroom and no food service.

      What the hell is that ? For $3000?!

      No one should be flying WestJet any more with their shit antics. Never again.

    8. chasseur_de_cols on

      Westjet has been in a downward spiral since being taken over by a private equity firm. A focus on cost-cutting and short-term profits has ruined the customer experience.

      This particular flight flew with 23 empty seats because Westjet’s crew for the plane was short-staffed and they could not meet the required crew:passenger ratios. Westjet chose not to have additional crew on standby in Halifax and would have had to fly in crew from another city.

      Instead, they lose whatever compensation is paid to 23 pax and a tonne of bad press.

      Private equity ruins everything it touches.

    9. worriedmotherboymom6 on

      Again?!? Happened to my flight from Ottawa to Dominican Republic in January. WestJet kicked off 36 passengers on a full flight since a flight attendant called in sick and they couldn’t get a replacement for the 5:30am flight. They dithered for over an hour asking for volunteers before they kicked off passengers randomly.

    10. Gopher10 on

      This exact scenario happened in Saskatoon (Sunwing) two years ago. We were of those able to board the flight but arrived more than 3 hours late. Like this flight, nobody volunteered to give up their seats which caused major delays while they sorted it out.

      We tried to submit a claim for the delay which they rejected. It’s now been two years and we finally are having our case reviewed by the CTA.

      These airlines need to be held responsible and have proper game plans, or at least fairly compensate passengers. I understand situations like this cannot be avoided, but the passengers should have to wait for two years to be fairly compensated.

    11. cdnav8r on

      If they bump the 23 and pay the maximum compensation for denied boarding it’s still half the amount than if they delay everybody on that plane 6 hours to find new crew. That doesn’t take into account the downline cost of delaying the flight the plane is likely operating out of Cancun. It’s unfortunate this played out that way for the 23 people, but putting feelings aside this was probably the right call.

      Even if they could do as Mr Gradek suggested and use a crew member coming in from another flight, they would now be short a crew member for whatever flight they were operating next. They might end up inconveniencing (and paying out to) hundreds of people as they dealt with the domino effect of that decision.

    13. Seinfelds-van on

      They offered $900 each for 23 people to exit. I am sure for much less than $20k they could have found a crew member.

    14. redpandafire on

      They were also refunded full price plus a sum of money. I don’t like WestJet or private equity but this article makes it feel like everyone’s greedy all around.

      „The family has been refunded the cost of the flights and an additional $4,800 but she believes they are entitled to twice that much.“

    Leave A Reply