Trinkgeld nach amerikanischer Art stellt die britische Pub-Kultur auf die Probe │ Einige der größten Pub-Ketten des Landes bitten ihre Gäste, ihr Trinkgeld mit einem Trinkgeld von 10 % oder mehr aufzustocken
https://www.bloomberg.com/news/articles/2024-05-10/american-style-tipping-infiltrates-uk-should-drinkers-tip-at-pubs
Von bloomberg
41 Comments
*From Bloomberg News reporters Anthony Palazzo, Angela Feliciano, and Sabah Meddings:*
Until recently, pub tips in the UK were modest: a few odd coins tossed into a jar on the counter after pints were poured.
Using a card to tip was often impossible and could even elicit eye rolls from an unsympathetic bartender.
But that’s changing, as transactions go cashless and as US bar and restaurant routines infiltrate UK pub culture. The brewing shift—spurred on by strained pub-chain profits—has made it confusing for customers who aren’t used to shelling out extra money for a beer.
The pandemic has also played a role: When pubs and restaurants reopened after lockdown, QR codes had replaced physical menus in many spots, giving establishments a chance to nudge customers on gratuities as they paid by phone.
“You’d get prompted like 10%, 15%, and it was just a click, and it was very, very easy to tip,” says Luke Beavon, who heads UK operations at card-payment company SumUp. “People were excited to be going out again and were feeling generous.”
is this a tip to the staff or the pub owners?
Yeah, I really want to pay 70p a pint extra to Mega Pub inc.
They can expect an american-style fuck off then.
I’ll tip if the service is exceptional because as far as I’m concerned, I’ve already covered staff costs in the price of my meal. If you can’t pay your staff a living wage it does not suddenly become my problem.
People need to start leaving negative reviews on Google and Tripadvisor with anywhere that even remotely tries to take the piss. Don’t need to leave a 1 star but if enough people started leaving 3 star or less reviews whenever somewhere pushes them to tip that it causes the place to drop over a star on all review sites then it might make places stop being so pushy. Reviews wont have a huge impact but I’m sure it’ll have a decent sized one since google maps and tripadvisor is where people looks for places to go and seeing a restraunt with anything under 3.9 stars or less puts a bunch of people off.
I only tip if the service is noticeably above average and the food is excellent. If you think I’m tipping on drinks, get real. If the bartender is chatty with me and the service is fast, I might offer to buy them a drink.
*However*, as soon as I see a gratuity charge has been added to my bill, any notion of tipping goes immediately out the window. I will *always* refuse to pay it. I decide who and when I choose to tip. There have been instances where I would have actually left a tip, but when I get the bill, 10% has been added for me. Well, now you get nothing.
Do you tip your car washer, does your nan tip her carer, do you run outside to tip the bin men, the milkman, your mechanic, do you tip at McDonald’s, Burger King or Subway? It seems like every new generation adopts more and more dogshit American culture. Wish we would just stop.
Lets not bring this tipping everywhere bollocks over
Why does Britain insist on bringing the worst of American culture to our shores?
It’s not only pubs, but one cafe near me put 20% on the bill. It’s one where they don’t even come to the table to take the order. Tried to embarrass me when I asked for it to be removed with loud “well the staff are poorly paid”.
But how many people just swiped their card without noticing. It was only noticed as we were all paying our own and it didn’t add up.
It does appear that the ‘auto tip” is more frequent in places that are card only, so nowadays I try not to shop in places that don’t take cash.
The tip automatically being added to the bill is outrageous and has only become more common since Covid. It’s changing the tip from something that was a choice that might make you and the server feel good to something that will make you and the server feel bad by asking for it to be removed. I think it’s a combination of the practical, restaurants wanting to hold on to their staff post brexit, to just downright greed.
In a country with a minimum wage of £10.70 ish why on earth is tipping becoming a norm??
In the US, tipped staff can be paid as little as $2.13 an hour. Which is why tips are deemed as necessary over there. Our minimum wage is £11.44…
Yes please mate, I’d like 2 pints of lager, a packet of crisps and a triple enshittification and coke.
They’ll be getting a lot of abuse and loss of customers.
I hate Yank imports as much as anyone else, but I’ll begrudgingly tip only if it’s a polite request for service that is above and beyond, and definitely not as an imposition for averageness/awfulness. In the U.S. my wife and I were literally chased in the car park by a rude stone-faced waitress after we chose not to leave a tip. It was remarkable how much faster she discovered the empty tip tray than our empty drink glasses.
Fuck it. Its already 5-7 pounds a pint. This isn’t US and staff are paid at least min wage. Fuck off with that bs. Tips are for above average service not any service.
Fuck this shit, it’s hard enough to get people in the pub because of the prices, adding more costs can fuck right off.
I pay it at one place I go to but they know what I and my wife (and sometimes daughter) will be drinking. They just say sit down and we’ll bring it over and then will ask if we would like another etc.
The service is excellent and I am happy to pay for it (and for london the drinks are very well priced)
If I go into a pub and order at the bar and thetly present me with the option to tip, it’s not going to happen. I bought four pints which nearly cost me £30, I’m not going to give you three quid for the pleasure.
And they wonder why less people going to the pubs these days
As someone who works in retail they can go fuck themselves, we don’t ever get tipped so what makes them so special? Greedy bellends.
If we start tipping anyone in this country we should start with the toilet cleaners, at least they’ve earned it.
tipping people the money they should already be paid using money we barely have ourselves ? nope.
IMO noone should be tipping for anything, tipping is a con on service workers to pay less and push that anger away from the employer onto the customers. If noone was tipped and the money they made was too low as a result, they’d have to work elsewhere, if the bars/restaurants couldn’t fill vacancies they’d have to offer higher pay.
Service charges are shit, especially as half the time they don’t even go to the staff that deserve them.
A service charge if communicated upfront is fine by me, and it’s not the same as a tip, which if voluntary. It’s not the best, but they could just put the price of everything up which then ends up being the same. What I won’t do is tip on top of the service charge
I’m not tipping someone for pulling a fucking pint. Maybe if it was some kind of fucking specialty type pub with loads of options and they let you do testers and help you find something banging but beyond that, they get paid a proper wage.
I thought the reasons Americans tip was because most states let companies basically not pay waiting staff and that’s how they make money?
It’s not like that here and it never should be.
Went to a local restaurant once, got the bill 13.5% gratuity already included in the price. Fine, standard around London. Then the guy hands me the machine and asks me if I want to include tip. “Isn’t gratuity already included in the bill?” . “Yeah but this is optional if you want to add more”. 🤦♂️
American lurker checking in. We have a tipping culture because our servers are paid disgustingly low wages ($2.13/hr, or £1.70/hr), so the tips are where their real money is made. Without tipping they’ll walk away with some $13 per day. It makes no sense over here (just pay them a normal wage dammit, and reserve tips for exceptional service) and makes even less sense in Britain where the hourly pay is at a normal rate. I’m sure greed is to blame somewhere along the line.
Apologies for you guys having to be exposed to this weird culture; I’m sure it won’t stick.
It’s not American style though, we’re not making up for below minimum wages here. It’s extra pay they want to be able to tell their staff is the consumers fault if they don’t get it.
Tipping could definitely become a thing here, us brits are known for not wanting to kick up a fuss. Most of us could go to the barbers for example and they could destroy our hair and we would mostly say “that’s fine thanks” at the end.
If they add a service charge to our bill automatically the majority of us won’t ask for it to be taken off as we won’t want to make a fuss. They already know this.
I remember going to a cafe where it was **only** sandwiches in a fridge and a few staff making hot drinks. When I went to pay for my sandwich and bottle of Coke the screen asked me if I wanted to add a tip. A tip for what? For you clicking two buttons? Unbelievable
I’ve never heard of tipping in pubs. 10% just for pulling the pint? Come on.
British retail and hospitality just can’t do anything right, can they?
My life is still good….and I don’t spend any money going to the pub or shopping for leisure.
Lmao fuck off, I really can’t see tipping culture taking off over here like it is there
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Service charge 15%
Gratuity: Bad 😡15% Okay 😔20% Good job 👍 25%
QR Code/App charge 10%
These days I’ve stopped giving a fuck about eating out. I pretty much go to McDonalds, or a Michelin, or a place that takes their food and service seriously even if it’s at a cost. Anything in-between, serving bullshit half-arsed food with terrible service and rip-off additional charges are a no-go.
Pub in a haven caravan site was asking for tips on the card machine
Nope will never tip fuck off, pay your staff proper wages.
Answer is simple don’t tip. It’s not rocket science.
At the pub? Where I have to go to the bar to grab the drink and the glasses are barely clean?
There’s a few smaller places near me that use the new little white online payment merchant card machines, like the ones you see at outdoor stalls and events. My favourite thing ever is when they enter the sale and it pops up automatically asking if I want to add a 10% tip and they huff and reach over and jab the red button before I pay.
Jokes on pubs, I already can’t afford to drink there.
I don’t understand this. Assuming the money actually does go entirely to the staff, what’s in it for the company? Is this so they can keep wages stagnant while still having a steady stream of recruits? I wouldn’t be particularly attracted by a job that advertised ‘minimum wage plus tips’. Are they hoping the amount of tips you get will spread by word of mouth or something?
Imagine thinking I am going to tip on a £6 quid beer lmao. Don’t want to do your job, then let me fill it myself from the tap, I don’t mind.