That’s a shame. Sold my car to them about a year and a half ago and was very impressed with the service. Expected it to be a complete shitshow, and was very pleasantly surprised.
uses_facts_badly on
I had a great experience buying from them. Seems their business model was flawed and they probably spuffed too much cash in marketing and pinned their funding hopes on the IPO.
Shame really as they had a great offering to the customer.
Chicken_shish on
As is very common these days, this was a great business to deal with when it was subsidised by investor cash. When the investor cash runs out, it all get a bit hard. Yet again, the Tech Mob think they can build a scalable internet business, but that’s only a fraction of the problem.
Flogging second hand cars is a murderous business. Buyers have rights, and if the car is defective, you pick up the tab. Sellers are (often) liars, and will sell cars with known faults. E.g – intermittent engine failure warning is cleared, only reappears when the new owner drives it for more than 50 miles, boom, profit all gone.
Usually your stock just loses money, so you have to sell it, even if you are just slitting your throat to do so.
Manufacturer/Dealers can make money selling 3 year old cars because they are fixing their own stuff (more profit) and also getting new sales out of the trade in.
EdmundTheInsulter on
I always think an inherent problem is people get rid of cars when they sense something wrong with them. With improved consumer rights, they’re sort of exposed.
Shame though, seemed a good idea.
spridgie on
Yippee!!! Won’t have to suffer the dire ads. Cazoo yeah you can. Fuck off.
hitanthrope on
This would be unfortunate. Have both bought and sold via Cazoo and found the experience to be excellent. I was particularly impressed when selling, guy comes to pick up the car, does an inspection, presses a button on his iPad and my phone goes *ding* with banking app telling me the money has arrived. Really impressive.
I did puzzle a bit over the fact that they seemed to be sponsoring basically every event. I suppose you do need awareness, but thought that there were probably cheaper ways to do that.
In any case, shame if they disappear.
Personal_Director441 on
Shame they spent a fortune on marketing instead of sustainable business, i’m sure the people losing their jobs were pleased with the big signs next to the snooker tables.
DoctorFredEdison on
I got my car from Cazoo and overall it was a good experience. Zero haggling and the car was priced sensibly. I received the car on time and a few days later a fault code appeared. I took the car to the dealership and it all got sorted.
My mate bought a car from Arnold Clark and has had a right nightmare with the car not being available, trying to get up sold etc. I think he had to go in 4 times before actually driving the car out. My car was dropped at my front door.
For me it removes all the pain in ass bits of buying a car, haggling, speaking to a salesman for hours, potentially buying a lemon etc.
8 Comments
That’s a shame. Sold my car to them about a year and a half ago and was very impressed with the service. Expected it to be a complete shitshow, and was very pleasantly surprised.
I had a great experience buying from them. Seems their business model was flawed and they probably spuffed too much cash in marketing and pinned their funding hopes on the IPO.
Shame really as they had a great offering to the customer.
As is very common these days, this was a great business to deal with when it was subsidised by investor cash. When the investor cash runs out, it all get a bit hard. Yet again, the Tech Mob think they can build a scalable internet business, but that’s only a fraction of the problem.
Flogging second hand cars is a murderous business. Buyers have rights, and if the car is defective, you pick up the tab. Sellers are (often) liars, and will sell cars with known faults. E.g – intermittent engine failure warning is cleared, only reappears when the new owner drives it for more than 50 miles, boom, profit all gone.
Usually your stock just loses money, so you have to sell it, even if you are just slitting your throat to do so.
Manufacturer/Dealers can make money selling 3 year old cars because they are fixing their own stuff (more profit) and also getting new sales out of the trade in.
I always think an inherent problem is people get rid of cars when they sense something wrong with them. With improved consumer rights, they’re sort of exposed.
Shame though, seemed a good idea.
Yippee!!! Won’t have to suffer the dire ads. Cazoo yeah you can. Fuck off.
This would be unfortunate. Have both bought and sold via Cazoo and found the experience to be excellent. I was particularly impressed when selling, guy comes to pick up the car, does an inspection, presses a button on his iPad and my phone goes *ding* with banking app telling me the money has arrived. Really impressive.
I did puzzle a bit over the fact that they seemed to be sponsoring basically every event. I suppose you do need awareness, but thought that there were probably cheaper ways to do that.
In any case, shame if they disappear.
Shame they spent a fortune on marketing instead of sustainable business, i’m sure the people losing their jobs were pleased with the big signs next to the snooker tables.
I got my car from Cazoo and overall it was a good experience. Zero haggling and the car was priced sensibly. I received the car on time and a few days later a fault code appeared. I took the car to the dealership and it all got sorted.
My mate bought a car from Arnold Clark and has had a right nightmare with the car not being available, trying to get up sold etc. I think he had to go in 4 times before actually driving the car out. My car was dropped at my front door.
For me it removes all the pain in ass bits of buying a car, haggling, speaking to a salesman for hours, potentially buying a lemon etc.