Fast 66 % der Beschäftigten im Einzelhandel leiden unter verbalen Belästigungen – Umfrage

People are cunts.

Worked in retail when I was young.

Some people are entitled arseholes who believe that their „proper“ job allows them to treat the generally younger people serving them in shops like dog shit.

If everyone had to do a stint working in retail we’d have a lot less of this.

Honestly, I’m surprised it’s that low. I have so many stories from working retail, and few of them are good. Especially around peak periods like Christmas, school events, sales, etc. I don’t think I knew a person working retail at that time that *didn’t* suffer anything from minor verbal chiding to physical threats. I remember a guy trying to break down our door 30 minutes after close to return an item for refund, and then threatening to torch every car in the outside the store if we didn’t let him in, over an item worth less than 20 quid. I also remember a woman threatening to sue the cashier personally because we were out of stock of something.

I would have thought it would be close to 100%

And 90%+ of managers just let it happen, no consequences at all for the abusive customer.