Ich habe den Fehler gemacht, vor einigen Jahren einige Mittel in einigen zentralisierten Börsen zu behalten, von denen einer Kucoin war. Vor kurzem habe ich eine E -Mail mit der Begründung, dass sie anfangen werden, aufzuladen "Ruhegebühren für inaktive Nichtkyc- und Nichtkyb-Konten" Sehr bald, also habe ich beschlossen, alles abzuheben und das Konto zu schließen …
Ich hätte es geschafft, aber ich habe mein Handelskennwort vergessen, also habe ich mich entschlossen, es zurückzusetzen.
Um dieses Passwort zurückzusetzen, musste ich zuerst ein Selfie mit meiner ID und einer Notiz senden, wie es für KYC üblich ist.
Nachdem ich das getan habe, werde ich gefragt:
- Ein Video, das den externen Transferdatensatz von einer anderen Plattform dokumentiert. Dieses Video sollte den gesamten Prozess der Anmeldung auf der anderen Plattform erfassen und die URL- oder Brieftaschenadresse, den Namen der Münze, die Menge, das Datum und die TXID des Übertragungsdatensatzes deutlich anzeigen.
Das Video Sie führt Sie durch eine Schritt-für-Schritt-Anleitung, wie Sie uns den richtigen Screenshot zur Verfügung stellen.
- Sie sind verpflichtet, über den Link ein Videomaterial bereitzustellen (Link entfernt).
Halten Sie im Video bitte Ihre ID und einen handgeschriebenen Papiernotiz mit „HEUTE DATEMENDE/6-ZEIT DYNAMIC CODE/IHRE NAME/IHRE GOOGLE 2FA (TRADING PASSINTRAUS RESETEN)“ und wiederholen Sie die folgende Erklärung. „Ich bin hiermit freiwillig für dieses Konto bei XXXXX bei Kucoin, und ich bin bereit, alle entsprechenden rechtlichen Reaktionen zu übernehmen.“
Das ist wirklich empörend. Ich möchte meine Mittel nicht verlieren, aber ich verstehe nicht, wie dies legal sein kann. Hat jemand diese Schritte erfolgreich durchlaufen? Ich glaube, ich habe keine Wahl? Ist es ethisch? Wie schwer können sie mich danach ficken?
Can't withdraw from KuCoin without complying with their ridiculous requests!
byu/_cyb3r_ inCryptoCurrency
14 Kommentare
I’m sorry to hear of these troubles. You can either comply or consult a lawyer or forfeit your funds.
It *is* outrageous. I remember one word being used frequently in the early days of crypto: **permissionless**. What ever happened to that? I guess regulators fucked it.
Oh no, their ridiculous, legally required, requests 🙄
You sure this is an actual exchange and not some elaborate phishing scam??
A situation like this proves once again how important it is to avoid centralized dystopian entities that pervert the whole essence of cryptocurrencies by 180 degrees.
Kucoin is known for being ridiculous. I have a fully verified account but wanted to change my email but for some reason the app kept saying failed. So i contacted support to change it and they replied with
Dear Valued KuCoin User,
Thank you for reaching out to KuCoin Customer Support.
We understand that you have lost access to your registered email and your KuCoin account. We would appreciate it if you could provide us with the following information for verification purpose:
1. Your registered KuCoin email address:
2. Your new email address:
3. Account Balance: type of coins and quantities in KuCoin account (*Required)
4. Account registration date (*Required)
5. Trade history/Trading pair in KuCoin account (*Required)
6. Screenshot of external transfer record from another platform (*Required)
The screenshot should clearly state the URL or wallet address, coin name, quantity, date and TXID.
Screenshots taken from a blockchain explorer will not be accepted.
This video will walk you through a step-by-step guide on how to provide the correct screenshot to us.
7. ID documents to be uploaded via here (*Required)
Just a friendly reminder to ensure that you have entered your KuCoin registered email when submitting the form. If you fail to upload the ID document, you may attach the video to this email in either MOV or MP4 format, ensuring the file size does not exceed 25MB.
8. Acknowledgement as follows: „I hereby confirm that the account registered with [registered email address] belongs to me and is used by me on KuCoin.com. I voluntarily request the substitution of this account with [new email address], and I accept all legal responsibilities associated with it.“
If you encounter any difficulties or require further guidance, please reply to this email. We are here to assist you throughout this process.
Thank you for your cooperation and understanding. We look forward to receiving your response at your earliest convenience.
Best regards,
KuCoin Customer Care and Support Team
I was like, fuck them. So tomorrow i tried again in the app and it worked, bug was gone. They are just crazy.
Thank you for reminding me to close this account.
I too received the same email & I don’t leave anything hanging out on any exchange & moved tokens a long time ago, but I don’t want to turn a 0 into their stupid fees.
Yikes. That’s why I don’t store anything in centralized exchanges
KUCOIN got pretty serious about KYC/AML around two years ago. They sent a lot of emails about it. If you did not take the hint then to get your stuff off exchange, you might be paying for an expensive lesson in not your keys not your coins
You’re like a year late withdrawing your assets my dude
i have seen many similar posts about the problem of not being able to withdraw money on CEX, but today i saw your post again talking about this problem so i just withdrew all the money on kucoin to ledger, luckily it went smoothly, maybe with some coins not on binance, i will trade with DEX like hyperliquid instead of other shady CEX, hope you get your money back soon.
You don’t have to do any of it at all unless you want to withdraw millions a day
It’s always been that way
Well you’re either going to jump through their hoops or they’re going to chip away at your coins via fee collecting until you have nothing left. It being bullshit or wondering if it’s ethical is irrelevant, you have a choice to make. How much is your account worth and is it enough to deal with all that nonsense?
Kucoin is where I started out many years ago. I ended up “forgetting” about my crypto for about 4-1/2 years. One day I came back to check on it because of some news that had finally dropped about one of coins I own. Ends up, I was lucky i did. It was two days before Kucoin was going to stop Americans from using their exchange. Luckily I was able to collect all of my funds. So, do you all use decentralized exchanges?