Die KI von Meta hat fälschlicherweise Benutzer auf Facebook und Instagram verboten, um einen Menschen zu kontaktieren, der helfen kann
https://www.koreatimes.co.kr/business/tech-science/20250606/instagram-account-suspensions-leave-users-frustrated
Die KI von Meta hat fälschlicherweise Benutzer auf Facebook und Instagram verboten, um einen Menschen zu kontaktieren, der helfen kann
https://www.koreatimes.co.kr/business/tech-science/20250606/instagram-account-suspensions-leave-users-frustrated
9 Kommentare
I know this personally as it has happened to me, there is no way to get help, even paying Meta $15 per month for advanced support the contractors working for Meta are only allowed to send copy and pasted answers from the publicly available help center. They can’t help with the problem, and they can’t escalate the issue to anyone that will help.
It would be funny if it ended up banning the majority of active users on Facebook. Like if someone figured out the reason the AI was banning them and then exploited that knowledge.
I mean, Meta didnt throw away millions of dollars on a shitty AI to have good customer service. Have fun getting no recourse.
All social medias is just a joke. I’ve been trying to contact Reddit admins via multiple channels multiple times and haven’t heard from them once… It’s all AI and once you run into problem you’re on your own…
Huge companies are super hard to contact.
And that’s one of the reasons why monopolies are bad…… but humans like commodity and everything in the same place…..
And that’s why we are here now.
Another reason never to rely on a proprietary platform as your primary method of communication.
Finally, AI being put to good use. Saving us from social media 🥰
I had this happen to me on FB. My name is not typical and it didn’t believe I was me. 😂
I got permabanned on Instagram between clicking make account and confirming my email. Still no clue what I did.