Hallo zusammen,
Vor etwa 2 Wochen habe ich meine PS5 zu einer örtlichen Reparaturwerkstatt in Rheinland-Pfalz gebracht, um meinen HDMI-Anschluss auszutauschen. Dies geschah, nachdem mein Kumpel versucht hatte, es zu ersetzen. Die Werkstatt hat mir 89 € für die Arbeit angeboten. Heute hat er mich kontaktiert und gesagt, dass es viel Staub gäbe. Ich weiß, dass das nicht stimmt, denn mein Freund hat es gereinigt, während er versuchte, es zu reparieren. Wie auch immer, er sagte, dass der Preis wegen der Reinigung auf 160 € gestiegen sei und dass er jemand anderen damit beauftragen müsse. Das ist unfair, da mir nichts davon beworben wurde. Ich bin hin- und hergerissen, weil ich mit ihm sympathisiere, aber gleichzeitig hätte er erwähnen sollen, dass er es woanders hinbringt, und offen über die zusätzlichen Gebühren sprechen sollen. Ich kann den Arbeitslohn verstehen, aber das Problem ist, dass er nicht beworben wurde. Ich vermute, dass ich an dieser Stelle nur nach Meinungen und allgemeinen Ratschlägen suche.
Im Anhang finden Sie die Screenshots unseres Gesprächs
Bearbeiten: Danke, dass du mir die Bestätigung gegeben hast, dass ich nicht völlig verrückt bin, Lmao. Ich werde auf jeden Fall eine Bewertung abgeben und dieses Geschäft auch der Verbraucherzentrale melden. Wird aktualisiert, sobald ich die PS5 in der Hand habe
https://www.reddit.com/gallery/1v2r20a
Von Xalanyo1
12 Kommentare
I wouldnt pay more. A deal is a deal.
Wait so he send YOUR property to someone else without asking?
Edit: Here is what I would do. You pay him the original price, you get your playstation back and he can pay the other 80€. Otherwise get a lawyer
This „bro“ epidemic has to be extinguished. He is not your „brother“, he is offering a service you pay for.
Not a lawyer but if he gave his subcontractor the go ahead for additional services before talking to his client (you) about whether it’s wanted/okay, then that’s his risk to assume. You didn’t ask for the additional service (the cleaning), you don’t want it, it wasn’t agreed on, so I don’t think you have to pay for it. Do you have the original agreement in writing?
I would get my lawyer involved, if I hadn’t gotten my console back. If I had my console back, I would pay the agreed upon 89 bucks and block them.
They’re trying to scam you IMO.
This comes off as a scam. I would only pay the 89€ after confirming the hdmi port is good.
Please leave a review explaining what happened so other people know to avoid this place
It sounds very legit imo, the only problem is in his business model. He should charge for evaluation and then assessing the price, this things can happen and little companies are so terrified of a bad review that they go the extra mile.
Hello,
We agreed in writing on a price of €89 for replacing the HDMI port. I did not authorize any additional paid cleaning, and I do not accept the subsequently demanded price of €130 or €160.
I was also not informed that my console would be transferred to an external third party. The device contains personal data. Please therefore tell me immediately:
* the full name and business address of the person or company to whom you transferred my console;
* where the console is currently located;
* whether that person had access to the console’s storage or any personal data;
* what data-protection and confidentiality arrangements were in place.
You remain my contractual partner and are responsible for the device and for anyone you engaged to work on it. An agreement between you and that third party cannot create additional payment obligations for me.
Under German contract law, I owe the agreed remuneration of €89. Any substantial additional costs should have been communicated to me before the additional work was carried out and required my approval.
I formally dispute every amount exceeding €89. I am prepared to pay the agreed €89 against the immediate return of my repaired console and a proper invoice.
Please confirm within three working days where my console is located and when I can collect it. If you refuse to return it, continue to demand unauthorized charges, or fail to provide satisfactory information about the disclosure of my device and personal data to the third party, I will seek legal assistance. I expressly reserve all further legal rights, including claims arising from any loss, damage, or unauthorized access to my data.
I would prefer to resolve this matter without further escalation.
Kind regards,
OP
That guy is totally bullshitting you. A dusty console can cause thermal shutdown, but that’s it. Even the HDMI encoder chip is completely uncooled because heat just isn’t an issue for that area of the PS5’s board.
Tell him to fuck off, take your console back and give it to someone trustworthy. It’s a 30 minute job if no trace repair is required and it’s really just a busted port.
I agree to the rest. Forwarding it and doing tasks that were not agreed upon without informing you is his own fault. Also, if I was him, wouldnt it be good, if this failure occurs again and you have to come in again? Yes, it would be bad advertisement, if it happens again. So, the only right thing to do, is to inform you: „hey, the dust is the reason for the burning. I can fix your hdmi. But if you/we dont clean it, it will happen again. I can offer to clean it. Do you want to do that for the additional price of x amount?“ That’s the only right way.