ANA plant, die Sitzplatzauswahl für die unterste Economy-Klasse abzuschaffen, was bei einigen langjährigen Kunden zu der Beschwerde führt, dass es jetzt nicht besser sei als ein LCC wie Peach

Airlines are a deplorable business. They know they provide a necessary service so they shit all over you.

Ana L’d again.

Really great decision in hindsight to build up my points with JAL instead of ANA

ANA and JAL are usually priced a bit higher than non-Japanese carriers. People were prepared to because of the service and how you were treated was a cut above others. This brings them to the same poop heap.