Bürgermeister Mamdani kündigt wegweisende „Click-to-Cancel“-Verbraucherschutzregeln an, um Abonnementfallen und Junk-Gebühren zu verbieten

    https://www.nyc.gov/mayors-office/news/2026/07/mayor-mamdani-announces-landmark–click-to-cancel–consumer-prot

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    47 Kommentare

    1. sharingan10 on

      I like that the guy is just very good at governing. He’s good at communicating what he’s doing, why he’s doing it, what benefits it has, and then he lets the results speak for themselves.

    2. Every day the socialist attacks the very foundations of our capitalist utopia. /s

    3. So this is great, and it should be everywhere, but, genuine question: how much power does the major of a city have over tech corporations?
      Like, how exactly does this get enforced on, say, Netflix, or <insert other huge service here>? It isn’t even a country-ban thing, right – it’s a city. Are they going to ban the use of that service in New York specifically (notably not the rest of the state, just the city itself) unless the companies comply?

      Great initiative, but it’s the actual rollout and enforcement I’m not sure about.

    4. Modem_Sound_67 on

      At least one American politician is working to make the lives of average people better.

    5. jumpyjumping on

      Mamdani rules! With the speed he is making positive change, he is also exposing how most leaders do the absolute bare minimum.

    6. AshtonBlack on

      You know, I think this Mamdarni fellow, *might* be on our side. Crazy I know.

    7. dropthemagic on

      Meanwhile in Houston our clown of a mayor is covering up a murder conducted by ice agents. Smh. He claims to be a Democrat too

    8. How will this work? Can an internet regulation at the level of a city be enforced?

    9. BaronessVonKush on

      This should be in place everywhere, globally. Trying to cancel a gym membership is fucking insane!

    10. This is the dude that the media was saying would cause the collapse of NY. Only seen good attempts of being a major so far…. those folks who stated otherwise should have their feet held to the fire and explain themselves.

    11. WashombiShwimp on

      When I decided to cancel FreshDirect after using it for two months, I could not believe the app itself doesn’t have that feature and you have to go through the desktop site and all these hoops to do it.

    12. ThoriatedFlash on

      I think the reason a lot of these geriatric politicians don’t like him is because he is making them look bad by showing others that politicians can in fact get things done that will help regular people, if they only bothered to try.

    13. Oh sure 🙄 Just pass wildly popular legislation to rake in the votes for your side. Imagine if everyone did that!

    14. It’ll be interesting to see if it holds up. Companies will likely say that local municipalities do not have jurisdiction to regulate commerce in that way.

      My guess is they’ll all just ignore it and NYC won’t have any legally viable options to do anything about it.

    15. If you can sign up on a website or app, you should be able to cancel service completely on a website or app. Full stop.
      Make it federal.

    16. Isn’t the Consumer Financial Protection Bureau (CFPB) working on this? Oh wait, nevermind

    17. The state of California already enforces this, and since basically everyone does business there and needs to comply (because CA has teeth for enforcement), residents of other states get the benefit of that “for free”.

      Some businesses do choose to enable click-to-cancel specifically for CA residents only, but that’s pretty rare.

      I don’t love the precedent of states creating their own internet regulations, so I *really* don’t love it for mayors. Ideally, this stuff should happen federally so it’s uniform. But with a do-nothing congress I do understand why states (and now cities) feel compelled to do it themselves.

    18. Acceptable_Set9702 on

      Take note, Democrats! You can win elections with ideas like this.

    19. Physical-East-162 on

      Mamdani has done more good for american citizen in I think a year than Trump has done in his entire life.

    20. pleasegivemepatience on

      Wish this was standard everywhere. It pisses me off how easy it is to start a subscription with a single click, but then when you want to cancel you have to jump through hoops and convince the company’s employees to let you cancel and stop trying to retain/upsell you. You should be legally required to have the same start and stop options. If I can subscribe with a click I should be able to cancel with a click.

      I canceled my alarm service recently and they required that I sign a form before I can cancel, yet starting was just a phone call and they mailed me the hardware…

    21. RandyTheFool on

      Now can he make a law requiring Netflix to make at least 3 seasons of a show prior to cancelling? 👀

    22. Helpful-Ad3672 on

      God damn. If there is one thing that would unite the left and right in the US its this. Mamdani will have 99% approval rate by the time he is done

    23. tangyturquoise on

      That’s great. Now, make it federal and target subscription charges after inactivity as well.

      About two years ago, I had a DoorDash+ subscription or whatever they call it now. I stopped using it, but I changed my phone number and couldn’t get into my account, so they wouldn’t let me cancel it. I did try customer support, but they kept saying they couldn’t help me since the email was an Apple ID and I couldn’t get the code from the phone number.

      Every once in awhile, the $16 or whatever it is will still come off my card. They try almost daily to take out their subscription fee, so I have to keep my card locked, but sometimes they still get me. Same thing with my Amazon and Uber accounts that I can’t get into. I suppose I could get a new card, but why should I have to? Why are they allowed to keep charging for something that clearly isn’t being used?

      Peacock even did it to me two weeks ago after I hadn’t paid my subscription in 4 months. I didn’t even know it was active, but I tried to buy a $0.99 deal for Paramount, and they charged me $16.99 for Peacock+ too when I clicked submit.

      There should be some type of rule where, if the customer does not use the service at all for 60 days and has not paid the subscription, the subscription is no longer valid and must be canceled completely. Like why the fuck are you trying so hard to collect money for something I have not used in two years. It’s crazy. I bet these companies make millions off of people in similar situations.

    24. Well done. Lets go after every Saas platform out there. The lot that ruined digital.

    25. This guy is on fire! I’m so relieved to finally see someone in government with the courage and integrity to actually govern.

    26. PeopleEqualShit247 on

      We need more of this at a federal level. Now, if we can just stop the spam phone calls.

    27. thinkfirstyo on

      I agree with this, but the cited statistic from Consumer Reports that „Junk fees and subscription traps add to this, costing families an average of $3,200 per year“ is one of those manipulated statistics used to force a narrative. Hidden fees are annoying, but let’s not pretend that mandating all fees be disclosed up front and all subscriptions be easy to cancel will lead to enormous cost savings for the average family.

    28. Wasnt this a Biden era federal rule? A much better venue to pass this sort of legislation. I appreciate mamdani taking the mantle and bringing back to attention though. Just want my old man getting his due diligence.

    29. toastLickerz on

      I’m going to relish getting all my friends to cancel their New York Times subscribtions

      It was such a pain that many just abandoned the idea

    30. WholesomeTurd on

      I’m the IT administrator for a small business.

      About 10 years ago, Adobe Creative Cloud was simple. I could assign licenses to employees, remove them when they left, and adjust our licensing month to month. That was the entire job.

      Then Adobe changed it so you could remove a user but still get billed for another month.

      A while later, they removed the ability to simply select users and delete them yourself. Instead, clicking the checkboxes kicked me into a chat window where I had to ask an AI chatbot for permission to do something I used to be able to do with two clicks.

      Now we’ve reached the next stage.

      This month, when I ask the chatbot to remove former employees, it says it’s „working on it,“ types for a while, and then… nothing. No confirmation. No completion. No human. It just sits there indefinitely, seemingly hoping I’ll get distracted and leave the chat.

      This is exactly the kind of software pattern that frustrates IT administrators. Every year, a basic administrative task gets one more layer between the customer and the thing they pay for. A process that once took seconds now depends on automated conversations, waiting, and friction.

      Maybe it’s a bug. Maybe it isn’t. Either way, deleting a former employee’s Adobe account shouldn’t require negotiating with a chatbot.

    31. OwlcaholicsAnonymous on

      Mannn these companies are shady I tell you what. I used to work for a call center at a subscription type place. Thats where I learned about true evil

      Let me introduce you to what was called the „credit card updater.“

      If you got a new card with new numbers but kept the same banking info, my company would automatically be able to charge that new card, no questions asked. They spun it as a service to their customers to ensure service wasnt dropped

      But we weren’t selling electricity or something mission critical. People just came to us to get some quick info about what they needed done and the subscription gave them access

      Left that company real fast but I imagine these practices are more wide spread than we realize

    32. ubuntuNinja on

      People cheering this aren’t really thinking about the overreach here. The world becomes a bureaucratic nightmare when every city mayor starts making their own compliance laws. Everyone wants click to cancel laws but we don’t need 50 different ones.

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