Hat jemand Erfahrung mit den Rückgabebedingungen von JK Attire? Ich habe für meinen Sohn einen Kapuzenpullover für 30 € plus 5 € „Versandschutz“ gekauft, was nicht optional war. Der Artikel war zu klein, also habe ich versucht, ihn zurückzugeben, aber sie wollten dafür 19,32 € und boten nur einen Geschenkgutschein als Gutschrift an (das war in Ordnung, da ich nur eine größere Größe haben wollte). Wie auch immer, ich habe eine Bewertung auf Trustpilot gepostet und sie haben mich kontaktiert und gebeten, sie zu entfernen (siehe Screenshot unten). Bin ich unvernünftig? Zum Vergleich: Craghoppers berechnen 2 € für die Rücksendung, viele andere berechnen nichts.
https://i.redd.it/951i933cgwah1.jpeg
Von Grandday4itlike
16 Kommentare
Posting your experience is your right. Well done on having integrity.
Nah your not being unreasonable, fair play for highlinging it.
You’re not in the wrong, they had a chance to rectify the issue but chose not to. The gesture of goodwill would have been to honour your return.
Unless the free mystery item is a free returns label, keep that review up! 🤝
Shiiit I would have been suckered by the mystery gift. You’re a stronger man than I
Charging that much for a return is ridiculous.
Well what they’re doing is in violation of your rights as a consumer, not sure what the course of action is but you could always contact the consumer association of Ireland and see what they can do
I believe this is also s violation of Trustpilot ToS
Not much of a bribe is it?
They tried to pay you to fuck off basically.
The cheek
Fair play!
Not only you are reasonable, what they do is against the site rules.
https://preview.redd.it/5n9crsbcjwah1.png?width=1080&format=png&auto=webp&s=fb072732521fe8bd116468dca9620547722a06e5
How did they got your phone number to contac you?
Tell them no and that you are going to leave another review with this screenshot. This is pure dishonesty from this brand.
I’d go with the Free Mystery Item anyway.
The new „word of mouth“
20 years ago i worked in dublin, had a guy warn me about a place or two
Genuine question but what’s stopping you taking the offer and then just leaving the review up
I would tell them you plan to go to the the CCPC and that you intend to seek a charge back of the payment you’ve made and finally that you have shared this message online.
I would amend my review to include the fact they tried to coerce you to change your review. If that’s the case, then you’re hardly the first and reviews can’t be trusted