Tesco führt derzeit drei verschiedene 3-für-5-Euro-Angebote durch. Sie platzieren diese Artikel nebeneinander in den Regalen und es gibt keine klare Beschilderung, die angibt, welche Produkte in den einzelnen Angeboten enthalten sind. Wenn Sie ihre App aufrufen, können Sie sich Wotsits, Lucozade Zero und die Multipacks mit Snackriegeln ansehen. Diese sind jeweils in unterschiedlichen Angeboten erhältlich, befinden sich aber im selben Regal, sodass sie nicht als 3 für 5 € angezeigt werden. In der App können Sie auf das Produkt klicken und es wird angezeigt, welche Produkte im Angebot enthalten sind. Ich würde sagen, dass viele Leute an den Kassen betrogen werden.
https://www.reddit.com/gallery/1u00mo6
Von Livid-Ad-2706
33 Kommentare
Always worth forwarding this type of thing on to the [CCPC](https://www.ccpc.ie/) as well. Making it an external matter will sometimes give a retailer a kick.
It’s clearly listed what’s 3 for 5. If you can’t read then you deserve to be stuck for 20 mins at the till
PSA Tesco Beware
The yellow part of the label should have a description on it, each deal will have a different description. For example one might say all Lucozade products another might say selected crisps and dairy milk chocolate and another could say selected nestle products.
It can be confusing and most people don’t look at the yellow part of the label.
I’m surprised though they were all on the same shelf, I presume they were on an aisle end? If so and on the same shelf it seems some of the staff messed up the plans as it should never happen like that.
Supervalue is doing the same thing l, I did get more stuff the. Intended because of it, its hard to put stuff back when you have kids that picked their own item
I’m not in Ireland, but what does the exact wording of the promotion say…? ‚Three for €5‘ to me intimates that you can have any three items off these shelves for €5. If there’s no unambiguous signage, then that’s what I’d believe and, when I got to the checkout, I’d simply tell them that the signage didn’t elaborate on what was in what deal so I took it to mean that I could have any three for €5.
That said, if it was Cadbury and/or Nestlé, even 3 for €5 is too expensive.
Circle K has a very similar problem that I ran into. Multiple 2 for 5 offers, and they aren’t compatible, despite looking so
Nearly got caught with that before too. Tesco have had an issue with incorrect pricing for at least a decade and it’s not limited to this specific offer that they do, I do remember the pricing issue being much more significant but maybe that’s because I shop at a smaller Tesco than I used to
I shop online and came across this issue – but at least in the app you can click through and see all items included in an offer. That sounds like a proper nuisance for shopping in person
Would love a photo of the shelves in question.
I shop in Tesco every week, and always get whatever „3 for €5“ is there for the kids.
Have literally never been „scammed“ by it.
Nit sure how the signage could be any clearer tbh.
I got stung by this. Refused to pay the extra and the guy just scanned an extra item that was included in the deal after he went to check shelves.
I had that happen a few weeks ago, i think it was the same a 3 for 5 euro deal, which they often have on 2l bottles of coke/pepsi etc. But this one they had Doctor Pepper Zero there too, side by side with the pepsis. Only at the self checkout they said nah its only the pepsis that are on the deal.
They werent even in the normal drinks aisle, they were in the area where they do their special clubcard stuff.
This happens in circle k all the time. It’s v annoying. They have the labels on the stands then stock them with incorrect products or mix them next to each other
Yeah, that just happened me. I switched with what was on the offer and didn’t pay what would’ve been about €10, but i did think it was purposely meant to be misleading.
It’s true.. but my wife found the solution. After paying, you go back in and take extra products that do match up, then go to the till and ask if they can sort you out. They’ll forward you to the customer desk at the front of the shop, letting you pass the till.
If the customer desk happens to be soooo busy and you happen to be in a rush.. well..
It is annoying that they have multiple offers in the same section.
What you can do, is use the self scanner and it will work out the offers as you go. I think sometimes it will tell you when you have part of an offer but not the whole thing.
Just want to say well done for contacting them. People are far too quick to want to complain and move on without actually taking action. You took action, that’s the right move.
I’ve seen this too in my local and it helps if you use the self scanner because it highlights whether you have availed of an offer or not as you scan, before the tills.
Self scanner all the way, the handset will tell you the right groupings. Although you shouldn’t have to use it if you don’t want to, it should be clearly marked on the shelves.
I have run into some items that are just plain mislabelled as well, they have the yellow tag on but are not part of any promotion. Usually this has been on a shelf where most/all of the other items are on the promo, and presumably someone just went on autopilot putting out the yellow tags.
One annoying thing I’ve noticed here is that even in cases of mislabeling, they do not honor the mislabeled price. I’m not from Ireland and would have been used to grocery stores honoring whatever price is on the label, even if it’s wrong. It gives them a good incentive to get it right; here, I’ve pointed out incorrect labeling then seen it still there the next day!
This is the worst thing about tesco. If I plan on going there I use the app first for this reason. Like a 3 for 5 should cover all 3 for 5. Was caught out at the till for it before. A joke.
I’ve always disliked shopping in Tesco but they’ve really started taking the piss recently. Aldi is by far my favourite supermarket now.
Over the weekend I was buying 3 items in the offer and they were trying to charge me 12 euro. The supervisor had to void two of the items and I eventually got it for 5.05 euro..
You really need to watch them
Edit: the supervisor checked on her app and all the items I had picked were included in the offer but it was charging me full price despite scanning my club card
This happens with their meal deals, too. They intentionally have items not included in the offer mixed in with the things that are, with very unclear signage.
I purposely use the self checkout right next to the customer service desk in my SuperValu for JUST this reason. I try to keep to a budget while still getting a treat or two for the kids. Best believe I make sure every single advertised “deal” is properly rung. It’s irritating. Most recently, there was a sweet that was clearanced to .60p. When I rang it through it came up at 2€… had that fixed immediately. Hopefully anyone else that picks some up catches that as it’s a large difference.
Could actually be a mistake and theyre meant to be in the same deal. I have bough drinks, crisps and chocolate all in a simialr deal before
They caught me on this as well. They had an item stacked directly under a 3 for €5 sticker that wasnt part of the deal. Very annoying.
Supervalu tried to catch me on it about a year ago also. I picked up 3 items all marked 3 for €5, when I got to the till the deal wasnt scanning. Asked for help and was told you had to buy 3 of the same item, it didnt apply to mix and match. Left them all behind.
Wow I thought it was just me. I had the same issue in the drinks aisle where almost all the 2/1.75L bottles had a deal of Any 3 for €5, except it wasn’t any 3, it had to be 3 of the same drink.
I noticed it thanks to the handheld scanner telling me of my „missed offer“. I was pretty annoyed since I wanted the mixed selection.
Oh also, regular Coke and zero sugar Cokes are not on the same deal together which is bullshit, but at least the labels accurately stated their separate deals.
Have noticed this with meats as well, 3 for 2 type deals but unclear what products the promotion actually applies to. Not surprised it happens elsewhere.
I have no interest in shopping in Tesco these days, I have an issue with the pricing, especially with the clubcard „deals“… if you don’t have a clubcard you can’t actually get value for money so I take it elsewhere.
Love the copy and paste catch all reply. It screams ‚We could not give a single shit‘.
Tesco did the same with 2l soft drinks. 4 for €5 which is great value. I took 2 7up, 1 Diet coke and 1 Club orange and at self checkout asked why the discount hadn’t happened. Turns out there were 2 different deals so had to return 2 of them.
It is a scam