Ich bin mit Telias Wohnungsinternet in eine Wohnung gezogen. Ich habe versucht, mit meinem eigenen Router (Tenda AC7) eine Verbindung zum Internet herzustellen, aber ohne Erfolg.
Bisher habe ich Folgendes getan: 1. Im Bedienfeld der Wohnung Nousu 1 mit Port Nr. verbunden. 1 (Foto beigefügt) 2. Im Raum habe ich den Router an Port 1 angeschlossen
Ich habe den Kundendienst kontaktiert und er hat mir vorgeschlagen, a zu verwenden "Router, der Glasfaserverbindungen über RJ45 unterstützt?". Ich habe es auch mit KI versucht, was darauf hindeutet, dass mein Setup ausreichen sollte und der Kundensupport möglicherweise falsch ist. Dennoch kann ich keine Verbindung herstellen.
Vielen Dank im Voraus und ich freue mich, wenn Sie mir helfen könnten, die Situation besser zu verstehen.
https://i.redd.it/8ffq1iyv7kvg1.jpeg
Von These_Journalist_132
8 Kommentare
It seems like it should be enough. Try to connect your router directly to the nousu 1
DNA personel was great, they came and helped with the setup (the free included with housing association one). My guess if you ask nicely Telia will do the same, they are interested in keeping clients
Try plugging it in 2, in my apartment Elisa is connected into port 1 and Telia into 2.
1) Have you made a contract with Telia for the Internet?
2) Have you tried connecting the wan port on the router straight to nousu port 1?
3) If connecting the router’s wan port straight to nousu port 1, I would try connecting it to all of them, one at a time, in case the installer has made a mistake.
First time you connect your computer directly that connector and open browser it should open telia registeration page where you register your internet order and choose what speed you want to take. There is many times free for slower speed and faster what cost little extra.
And you have connected the the cable to right port in the router itself (WAN)? Also what happens if you connect it directly to nousu?
Finally, might sound stupid, but have you activated your connection at Telia (sometimes takes some time)
If port 1 to 3 doesn’t work, try port 2 to 4. Fibre-optic receptacles like thes aren’t usually wired 1-2 and 3-4.
Also make sure you’re using a proper rj45 cable, as older modem cables will fit the same plugs, but perform much worse.
At my old apartment, they set up the rise for fiber lines (with the Rj45 connectors in apartments) inside the building in connection with a pipe renovation, but the actual connection was still in the old cable network. I guess you would know if that was the case if you already spoke with Telia, but just to throw that out there in case it’s a similar situation.