Die Verwendung von Emojis bei der Arbeit lässt Sie laut einer Studie mit über 200 Männern und Frauen weniger kompetent erscheinen. Frauen beurteilten negative IMs mit Emojis eher härter, wenn sie angeblich von Frauen gesendet wurden, im Vergleich zu ähnlichen negativen Nachrichten und Emojis, die von Männern gesendet wurden.

    https://gizmodo.com/using-emojis-at-work-youre-not-going-to-like-this-study-%f0%9f%98%ae-2000744745

    41 Kommentare

    1. InsaneSnow45 on

      >So, crying-laughing emoji, you’re not going to believe this—but, spiral-eyes emoji, a psychological experiment has found that incorporating emojis into your workplace communiqués might be leading your peers to perceive you as incompetent. But not always: the mercurial purple devil emoji, as always, is in the details.

      >Researchers at the University of Ottawa tested the reactions of 243 adult volunteers (134 men and 109 women) to a battery of hypothetical corporate instant messages, some with emojis, some without, to gauge the average response to the inclusion of these pictographic symbols. While messages without emoji were, far and away, deemed to be the most professional, emojis with a clear positive vibe paired with a positive or neutral text message also tended to enhance the test subject’s assessment of the sender’s competence.

      >There were gender dynamics at play, too. Women were more likely to judge negative IMs with emoji more harshly if they were ostensibly sent by women, compared to similar negative messages and emojis sent by men. But this trend was also seen in workplace IMs sent without emojis.

      >“Emojis are not simply neutral add-ons to text messages; they can influence how others perceive us, particularly in terms of competence and appropriateness,” the [study’s](https://online.ucpress.edu/collabra/article/12/1/147309/217078/Emojis-at-Work-The-Effects-of-Emoji-Use-on) lead author, Erin L. Courtice at the University of Ottawa’s School of Psychology, said in a [statement](https://www.uottawa.ca/about-us/news-all/should-emojis-be-used-workplace-communications).

    2. > Emojis are not simply neutral add-ons to text

      Isn’t… isn’t that the point?

    3. Automatic-Term-3997 on

      Gonna have to up my emoji count in all emails to corporate now. Can’t have them thinking I’m actually competent.

    4. I hate seeing, something like, „I’m getting pizza (pizza emoji x 2) you want some?“ I know what pizza is, I don’t need a pictogram. It comes off as childish.

      Ironically, I cannot use emojis to post here.

    5. streethistory on

      In email, never. Now in Teams chats? Doesn’t change how I view a person at all.

    6. Emzilla1507 on

      I’m an older gen z. I’ll send emojis via teams to my gen z or millenial counterparts internally. Or react using emojis in team chat. It’s fun, good bonding, and provides a modicum of autonomy in corporate bs world. Not in emails though

    7. > messages without emoji were, far and away, deemed to be the most professional, emojis with a clear positive vibe paired with a positive or neutral text message also tended to enhance the test subject’s assessment of the sender’s competence.

      >Positive emojis, the study noted, “do not soften bad news or critical feedback,” instead heightening suspicions of the sender’s “dishonesty and insincerity.” So, don’t do this if you can help it.
      Positive emojis, the study noted, “do not soften bad news or critical feedback,” instead heightening suspicions of the sender’s “dishonesty and insincerity.” So, don’t do this if you can help it.

      So using smiley faces in polite email exchanges when appropriate are not a detractor. 🙂

    8. Academic-Pangolin883 on

      When my colleagues use emojis in their Teams messages, it makes me hate my job a little bit less. We can have a little fun and still do our jobs well.

    9. I wonder if it’s the same with reaction Emojis.

      I regularly use thumbs up emojis to react to messages in teams, as does everyone else in my org.

      Maybe sillier ones like a melting face emoji might be seen as less professional, but something like a thumb up or even a heart I think are fairly innocuous.

    10. 404_GravitasNotFound on

      The only good use of emojis is the thumbs up to signal acknowledgement or the combination of gun explosion skull (!) to signify desires of self termination in an informal group chat.

    11. Crazy_Ad_91 on

      I enjoy giving a good thumbs up to outlook emails that shouldn’t even have been emails or have nothing to do with me but I was given a free ticket on the CC line for some reason.

    12. I find that enthusiasm or niceness of any kind makes people assume incompetence. People associate meanness with getting things done.

    13. And what about HR with a 5pages power point that’s basically just 12 meme GIF?

    14. IAmBadAtInternet on

      What about slack reaction emojis? I use them all the time, especially the “thx” emoji and the “thumbs up” to acknowledge that I read and understood something someone said to me

    15. Oakley_Kuvakei on

      I always just used emoticons to convey…. Emotional response? I thought that was the whole point. It leaves nothing to interpretation.

      I used them frequently specifically because i’m autistic and people forever seem to misinterpret even just asking questions to build a better picture. I guess this just confirmed what I had feared.

    16. My company Slack is overrun with emoji reactions. People also use them in messages not in email.

      I’ve started using idk, afaik, b/c at work too in Slack

    17. I don’t care about emoji use on Teams, _as long as you don’t winky face_. For the love of everything that is holy, _stop using the winky face as punctuation_.

    18. ich_bin_alkoholiker on

      I respect you a lot more if you use them. It shows you don’t take yourself so seriously.

    19. thisisredlitre on

      This feels like the other side of the spectrum from the people who find thumbs up emojis to be rude

    20. TommyPickles2222222 on

      The smartest guy I know, (Doctor, 99th percentile on MCATs, etc.) uses emojis all the time.

    21. LavenderBlueProf on

      good thing Microsoft automatically turns some character combinations into emojis

    22. lol_wut_r_u_saying on

      I used green check marks when im emailing lists that have been completed. Is that bad too? JUST A CHECK MARK? stop judging ppl and move along. Emails need a little color to get us through this corporate white/black hellscape.

    23. Party_Shark_ on

      I work in social work, I literally had to train myself to use emojis and exclamation points in most emails since I came from a biology background. This feels verryyyyyy field specific

    24. That’s too bad because I’m still gonna use them.

      Can we do a study on ellipses use in place of periods next?

    25. Anyone judging others for smileys in messages isn’t the kind of person i care to judge myself from. They all sound like sticks in the mud.

    26. TedBundysVlkswagon on

      I love working hard on something, sending it to the group and then getting a thumbs up in return. Fills the heart.

    27. Only4DNDandCigars on

      We use emojis all the time on Teams. Most of it is older folk but I think there is also a sense of irony and playfulness in it. We especially like to heart react to messages and it does positively reinforce more positive language in communications. Im not ardently defending the usage; take it or leave it. But i find it interesting that my gut reaction to „Im on it boss 8)“ is much more akin to „no sweat“ without being overtly condescending

    28. SchlafenGegenRechts on

      In chats between coworkers? Naturally a nice way to get something across the right way.

      In emails and announcements? 
      Absolutely the worst. 
      It looks like a telegram dealer or a heartbroken 14yo‘s post.
      And since the uprising of LLMs, it even looks suspiciously like copy & paste.

      I’m sorry but I absolutely hate your emoji and animation ridden garbage, it’s like spam.

    29. GrimmRadiance on

      If I see coworkers using it I think it’s fun for them and I don’t care either way. When I see leadership using them for complex and difficult conversations, that deserves my scorn.

    30. ChapterThr33 on

      You’ll take my emojis from my cold, dead, millennial hands. Gifs too, for that matter. Did you know the youngsters think gifs are lame? Pshhhhhh

    31. Lonely-Procedures on

      God some people really want to be miserable their entire adult life.

    Leave A Reply