queue the incoming rate hike on every cellphone and internet plan to cover the profit they lose by eliminating these fees so everything essentially stays the same.
These changes take effect on 12 June 2026, for anyone wondering, since this article is very light on details.
edit: this comment was posted prior to the article being updated with additional information; the date of when the changes come into effect is now listed in the article as well.
Long_Doughnut798 on
Hopefully this is true. You would think this would level the playing field.
AnnualBudget911 on
Amazing, I am currently on the phone with Rogers disputing a service setup fee.
Typical-Crazy-3100 on
Does this mean that even if I’m on a contract, I can cancel and take my number elsewhere with no additional fees?
**Issues regarding any unpaid portion of a PAYGo on the physical phone notwithstanding.**
If that is correct then there is no point in contract agreements anymore. BYOP is the only option ?
EDIT: bold font added to reduce the replies from people telling me I still have to pay for the phone. That is what the notwithstanding means. Yes, the phone is to be paid for, one way or another.
ThePrivacyPolicy on
Love to hear this. Due to website problems totally out of my control I was forced to go in-store to change cellphone companies a couple months ago and got dinged with an activation fee. Apparently nobody anywhere could waive it, despite them acknowledging the website was having issues and bringing lots of people in that day as a result. It felt scummy – but saved us like $200/yr in cell phone costs so I had to eat it.
TermZealousideal5376 on
„Let them eat cake“
Revan462222 on
This is wild this took FOREVER to happen…but I’m completely expecting the companies to give a middle finger to everyone by raising rates to make up for the cancellation/change fee loss.
mlandry2011 on
They’re focusing all of their efforts on the smallest little details that barely bothers anyone…
How about making it illegal to lock people into contracts…
There’s absolutely no good reason to let them lock people in contract for a better price on their monthly bill, are for a new phone…
The telecommunication companies are destroying people’s lives by locking them into contracts..
If someone happened to lose their job and can’t make the payment, instead of being able to just pause or disconnect their services, the telecommunication company will ruin their credit history…
This should be illegal..
If you can’t save $1,000 to buy yourself a phone, then don’t get a $1,000 phone…
Telecommunication companies should not push people to get a new phone under contract…
chrislink on
Damn only like 6 months too late for my $300 charge to switch my internet early :/
Blackbeauty__ on
Would this apply to the $360 declining balance early termination fee Telus bakes into its 2 year internet contracts?
Mibutastic on
Too late for me since I just switched providers last weekend and got charged a stupid fee. But it’s good to see we’re heading in the right direction. We’re so behind compared to Europe where I lived for a few years and it was so much simpler and fee free.
Standard_Program7042 on
I think we should call Rogers and bell to confirm that they allowed the CRTC to say this.. And what new fee there adding next month?
mike10dude on
you can get much better deals on contracts
if this means that anybody can just cancel without paying a cancellation fee whenever they want than I am not sure if I want this
because those deals will go away
M83Spinnaker on
Finally
redpandafire on
You just need to regulate Bell. They’re the only company I’ve ever had problems with. Cancelled 3 months ago, still getting billed because they haven’t internally realized it. How is that legal?
Spiritual-Fly5890 on
What if you’re already on a contract?
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queue the incoming rate hike on every cellphone and internet plan to cover the profit they lose by eliminating these fees so everything essentially stays the same.
CRTC decision: https://crtc.gc.ca/eng/archive/2026/2026-43.htm
These changes take effect on 12 June 2026, for anyone wondering, since this article is very light on details.
edit: this comment was posted prior to the article being updated with additional information; the date of when the changes come into effect is now listed in the article as well.
Hopefully this is true. You would think this would level the playing field.
Amazing, I am currently on the phone with Rogers disputing a service setup fee.
Does this mean that even if I’m on a contract, I can cancel and take my number elsewhere with no additional fees?
**Issues regarding any unpaid portion of a PAYGo on the physical phone notwithstanding.**
If that is correct then there is no point in contract agreements anymore. BYOP is the only option ?
EDIT: bold font added to reduce the replies from people telling me I still have to pay for the phone. That is what the notwithstanding means. Yes, the phone is to be paid for, one way or another.
Love to hear this. Due to website problems totally out of my control I was forced to go in-store to change cellphone companies a couple months ago and got dinged with an activation fee. Apparently nobody anywhere could waive it, despite them acknowledging the website was having issues and bringing lots of people in that day as a result. It felt scummy – but saved us like $200/yr in cell phone costs so I had to eat it.
„Let them eat cake“
This is wild this took FOREVER to happen…but I’m completely expecting the companies to give a middle finger to everyone by raising rates to make up for the cancellation/change fee loss.
They’re focusing all of their efforts on the smallest little details that barely bothers anyone…
How about making it illegal to lock people into contracts…
There’s absolutely no good reason to let them lock people in contract for a better price on their monthly bill, are for a new phone…
The telecommunication companies are destroying people’s lives by locking them into contracts..
If someone happened to lose their job and can’t make the payment, instead of being able to just pause or disconnect their services, the telecommunication company will ruin their credit history…
This should be illegal..
If you can’t save $1,000 to buy yourself a phone, then don’t get a $1,000 phone…
Telecommunication companies should not push people to get a new phone under contract…
Damn only like 6 months too late for my $300 charge to switch my internet early :/
Would this apply to the $360 declining balance early termination fee Telus bakes into its 2 year internet contracts?
Too late for me since I just switched providers last weekend and got charged a stupid fee. But it’s good to see we’re heading in the right direction. We’re so behind compared to Europe where I lived for a few years and it was so much simpler and fee free.
I think we should call Rogers and bell to confirm that they allowed the CRTC to say this.. And what new fee there adding next month?
you can get much better deals on contracts
if this means that anybody can just cancel without paying a cancellation fee whenever they want than I am not sure if I want this
because those deals will go away
Finally
You just need to regulate Bell. They’re the only company I’ve ever had problems with. Cancelled 3 months ago, still getting billed because they haven’t internally realized it. How is that legal?
What if you’re already on a contract?