Kann mir jemand bei der Beantwortung dieser Frage helfen? Das ist wirklich dringend. Also habe ich auf dem Rückweg von Mailand nach Bern ein Ticket für 19:43 Uhr gekauft, aber auf dem Ticket, das ich bekommen habe, steht, dass es von Chiasso nach Bern erst ab 20:34 Uhr gültig ist? Soll das so sein? Bedeutet das, dass ich kein gültiges Ticket für die Abreise von Mailand habe? Nur aus Chiasso?
Ich habe versucht, ein anderes Ticket von Mailand nach Chiasso zu kaufen, konnte aber keins in der App finden und bin mir daher nicht sicher, was ich tun soll
https://www.reddit.com/gallery/1cwc5yg
Von shawaa_
11 Kommentare
since it says „_Connection_ Ticket International“ could it be that you got a second ticket for the Milan-Chiasso part that you can access by swiping around? Or by looking in your email inbox?
Honestly it seems weird, even more if I think at that time there is no train from Milan (S80 departs at every .43, I take that at least twice a month).
It should say valid from 19:43.
Wish I could be more helpful 🙁
Look at the valid from/to on the ticket, its usable until tomorrow at 5am. But it seems its only for the swiss part, I guess you need another one from milano to chiasso
I am no expert, but I guess you can only buy tickets within Switzerland from the app? If so you’ll have to buy a ticket by other means, like at the station or on whatever online platform or app FS uses.
Swipe left, the ticket has two parts. Or at least it should have.
SBB Contact Center: 0848 44 66 88
What does it say in the receipt you received by email, is the full itinerary mentioned?
You cannot purchase international tickets on the app, use Trainline
Download Trenitalia app and buy it from there. It’s 6 euros
You know there’s customer support for exactly this reason?
In your email inbox, you should have an email from SBB with a link that shows you the whole trip with all the connections including the one between Milano and Chiasso. For this specific connection, you must check-in and validate the ticket using trenitalia app. You just need the ticket code and your email.
By doing this you should be good.
Safe travel back to Bern!