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    Ryanair und Aer Lingus belegen bei der Umfrage zur Kundenzufriedenheit den letzten Platz

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    2. Icy-Reporter-6322 on

      Barely any difference between Ryanair and short haul Aer Lingus flights these days anyway. Just pick cheapest or most convenient

    3. JjigaeBudae on

      Last couple of aer lingus short haul flights I’ve been on were all a brit 3rd party company cosplaying as aer lingus. Literally no difference between their short haul and flying Ryan air now.

    4. DotTurbulent3059 on

      Hard to complain really, when the prices are so cheap compared to others it’s not like the people complaining are going to stop using them.

    5. TurfMilkshake on

      Aer lingus are fairly good in my opinion, very rarely herded onto buses waiting for ages before going to the terminal.

      Hate that about Ryanair

    6. Independent_Mud_6106 on

      At this point ryanair is priding themselves with such a result lol

    7. nmk44 on

      Important distinction missing, which is that Aer Lingus are last in the long haul category, rather than short haul where they were middling.

    8. grayparrot116 on

      Oh no, how does a company who supposedly call themselves low-cost but then overcharge you for absolutely anything until a flight costs almost the same as flying with a regular airline while offering sub-par service end in last position in a customer satisfaction survey?

      How?

    9. MissionNo3546 on

      Whatever negativity about Ryanair, they brought down air travel and I got to see so many parts of the world as a result.

    10. Itchier on

      All this result tells you is that customer satisfaction is not necessarily tied to profitability

    12. Ok-Call-4805 on

      My last time flying Aer Lingus was great. I was going to America but something happened and I had to change my return date/airport. I rang them and they had me sorted in ten minutes, no charge. If it was Ryanair I’d probably still be waiting.

    13. micosoft on

      Would love to know the methodology and who was interviewed. It’s WhichUK so likely EI was affected by shutdown of Manchester base. Ryanair are correct.

    14. Jester-252 on

      I mean, is anyone surprised.

      Ryanair business model has been „it’s cheap, what else do you want?“

    15. vicious-lips on

      Flew to NZ last year, Aer Lingus and Air NZ. The difference was night and day, Aer Lingus are awful. seats like cardboard on a long haul, staff are not friendly, and couldnt get a cuppa on the flight home from JFK to Dublin. And it was hardly cheap either.

    17. diveboydive on

      Ryanair are only last because there’s nothing lower than last. If there was, they’d still be worse than that. And so on…

    18. Unhappy-Avocado1531 on

      Theyre the travel equivalent of fast food. I would be the same level of shocked if McDonalds customer service met the bare minimum standard too.

    19. Kbanana on

      I so jaded of the bolshy trumpification of everything in society. Everyone hates Ryanair but theyre cheap and get you there for the most part. Even if it was a nicely worded statement saying we have improved blah blah or customers choose us for our low prices instead of this fake news! fake news! cuntery

    20. tompaulman on

      I’ve never went long haul with Aer Lingus but I’d like to try it for the 2-4-2 configuration alone. It must be comfortable.

      Unfortunately they only fly west and I’m more interested in flying east.

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