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    Burger King führt KI-Headsets ein, die die „Freundlichkeit“ der Mitarbeiter verfolgen

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    43 Kommentare

    1. nerdygnome1 on

      Beatings will continue till morale improves.

      BK is never my first choice but this will make sure it’s never a choice.

    2. cleverusername437 on

      Why are we allowing AI into our lives like this? We know it’s going to replace jobs and ruin our economy. We need to boycott!

    3. jalapenocock on

      These businesses are really stretching for reasons to use AI in an effort to justify their millions that they invested in it

    4. AccountNumeroThree on

      BK is one of the worst fast food choices these days. People don’t work there or go there for a good time.

    5. TheUniqueKero on

      Hello please welcome to burger king thank you how may i please get your order please! Thank you?

    7. YoungZM on

      From a customer perspective I think I’m more concerned with the company or other customers treating employees with friendliness or basic humanity more than a neutral tone while I order a hamburger.

      If the company wants friendliness maybe they could pay these folks more so they have a reason to be happy after some waffle screams at them over an order of fries. Or maybe, how about an AI assistant that takes over when a customer is berating staff and tells them to take their business elsewhere if they can’t be respectful? *No? Hm.*

    9. TheLadySuzanna on

      The underbelly of this rollout is the further erosion of worker’s rights. It’s much easier to monitor for organizing efforts if there’s a bot listening for keywords 24/7

    12. Donnasbaby on

      Another reason to not eat at BK. They’re doing everything but improving their food quality.

    13. Seeking-Something-3 on

      The most relevant part of “Cloud Atlas” becoming reality 😣 next they’ll be recycling former Burger King employees to feed current Burger King employees

    15. MailSynth on

      Alright everyone it’s time to stop. Let’s all pause and ya know not proceed with this, or else the pitchforks coming out is inevitable

    16. MirPrime on

      As long as they dont do shit to my food idc. I know working there sucks ass so I expect and am willing to tollerate attitude

    19. Jarthos1234 on

      My last experience at a Burger King the associate who helped me was high as hell and geeking out. He was extremely friendly though so to any BK workers out there, just avoid sobriety and you’ll be fine.

    20. EwokNuggets on

      At Panera a couple years ago, they were already using AI to capture entire transactions on drive thru and would monitor employee chatter.

    23. Key_Pace_2496 on

      The last thing I want is to get glazed by some minimum wage employee like ChatGPT always does.

    24. SuperSecretAgentMan on

      Those headsets aren’t to train the workers. The workers will be used to train a natural language model, then fired.

      Just like reddit users, and Facebook users, and Twitter users, etc etc. We are the product.

    26. Lastrites on

      When are they going to wipe all the black shit off the doors where everyone puts their hands. What a stupid use of AI.

    29. Gairwain on

      The problem isn’t the employees. I have no expectations other than them taking my money and giving me food. The places I go to that have excellent customer service, I hope have paid their employees more.
      It’s the shitification of the food. Burger King, Panera, Taco Bell used to be decent fast food. But now, when I eat at those places, the food doesn’t even taste like food.
      These jobs are low, paying, usually understaffed, and can be very busy with little time to catch a breath and rest. Tracking every little movement they make is so dehumanizing. Pay people a living wage and I’m sure they’ll smile, and say hello, and it will be natural and not forced.

    30. oakleez on

      I eat plenty of fast food …but I don’t think I’ve had Burger King since the ’90s. When is it ever the best option?!

    31. Desperatio on

      Hmm I really had Citibank or some other call center pegged for doing some shit like this first.

    32. severedbrain on

      I will not be eating there. Those people deserve more respect, not less.

    34. kummer5peck on

      The future John Conner is born, and he is a disgruntled Berger King employee.

    36. stompgobbler on

      When you walk in and every person working there has the same forced smile as that creepy king guy from the ads

    39. Westonhaus on

      I’d wear those and work drive through.

      My price is $500/hr, to start. I have my standards, and if you handed me that dystopian bullshit while I was making $15/hr, I’d immediately walk.

    40. Soft-Skirt on

      If was going to a BK then this is why I won’t. Employees are people, not vassals.

    41. Nollie_flip on

      This shit is just degrading and dehumanizing. Maybe companies wouldn’t have such a hard time trying to find labor if they didn’t treat their employees like school children who need to be babysat as a rule.

    42. Ok-Giraffe-8434 on

      I’d rather the ai check that my food was made properly and I got everything I ordered. Idgaf if they’re snooty about giving it to me.

    43. Hugh_G_Rectshun on

      This has killed chains before. I can guarantee you there wasn’t a study done to measure how being friendly boosted recurrent customers.

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