Ich nutze EasyRide seit Februar: Immer die gleiche Pendelstrecke mit den exakt gleichen Verbindungen morgens und abends. Allerdings variieren die Preise erheblich und ich verstehe nicht, warum. Kann ich davon ausgehen, dass die Tickets für 11.30 Uhr korrekt sind, und sie in Zukunft nur noch manuell kaufen? Kann ich mich an die SBB wenden und eine Rückerstattung aller teureren Leistungen verlangen?
https://i.redd.it/iswljmbv0ukg1.png
Von luddington
9 Kommentare
So you have been using easyride, paying a lot more, and yet, you keep doing it? Why?
Prices stay consistent for me. Are you sure they are all the same routes? Did you maybe forget to switch it off?
You can see the charged route by clicking on the specific day. I pay sometimes less, because it detects my arrival station wrong. So it charges me less than I actually traveled.
Put the route in to the app and check the regular price then you know…
Tap on the journey, then tap on „Details“, there you see exactly what zones you got charged for, the exact travel route etc. which should explain the prices. The information you’re giving us is not enough to know if those charges are really random.
What did customer support say?
Why the hell don‘t you have a subscription if you travel the same route several times a day?
Sometimes easy ride will purchase a 24h ticket if it is cheaper.
Sometimes it wil purchase a multipass.
Just checkt the details. Redsit cant checkt he details for you
Easyride optimizes for you, not sure if it can do 24h tickets but if you start at 10 am today and tomorrow you start at 9am you could theoretically use the same 24h ticket.