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    1. Hollywood-is-DOA on

      University were doing online courses many, many years ago. My sister could watch a lecture online, and that was nearly 12 years ago.

      So they aren’t fit for purpose, nor worth the fee. Most of it is self learning anyway.

    2. lightestspiral on

      They have to take the rough with the smooth, they got open book exams (or exams removed completely for coursework) and lenient marking in both exams and coursework

      Revising for uni exams in the normal way is /extremely/ stressful and they got to avoid it

    3. mrcharlesevans on

      This claim is going nowhere. Universities didn’t do a bait-and-switch, claiming students were going to get stuff that was never on the cards. A global pandemic came along and fucked everything up. Universities did their best to deliver courses as best they could in the circumstances.

    4. I would argue some students do have valid claims here. For example, one of my modules, the lecturer simply reused recordings from the previous year (pre-pandemic). That had been filmed in a lecture theatre with very poor audio quality. There was obviously no way the material could have been updated or refreshed.

      It seems they were eventually told this wasn’t acceptable, because a few weeks later we were given live sessions on MS Teams. However, the lecturer would just share their screen and play the same old recordings live! Followed by a very brief Q&A at the end. A few lecturers really did the bare minimum and provided as little as they could reasonably get away with. However, in my experience, most did put in a lot of effort to make high quality remote learning material.

    5. JamieCresswell on

      I and many other students paid for a year abroad as part of our degree.

      This was cancelled due to the pandemic, yet we were still charged the full fees.

      I see no moral reason why these fees should not be refunded or deducted from our loan balances (with any interest that accrued)

    6. In my class, 27/30 people failed on the resit year of the HND. Would love my tuition fees back. The quality of education went down the drain, lecturers clearly had cabin fever. Took forever to mark any assignments. Pacing was dreadful.

    7. The_Melon_Man on

      I started uni in late 2019. In the introductory lecture they stated how all lectures would be recorded, but you won’t get the same quality teaching by just watching online. They even showed a graph showing the correlation between poor in person attendance and poor final grades.

      Then when the pandemic started they shouted about how good online lectures are and how we’re not missing out on anything. This course also relied heavily on workshop facilities which we weren’t allowed to use during the pandemic either. No shit I want some compensation for that.

    8. Yes absolutely appalling the way they were treated. So glad my son graduated the year before!

      There should be at the least a years worth of refund on tuition fees and anything else occurred by students .

    9. LeaderSignificant562 on

      UK when students get fucked by plan 2 changes that they never agreed to:

      haha get fucked students!!! Should’ve read the fine print on the contract you signed when you were barely an adult and were pretty much shovelled into. (We’ll still take the benefits of a educated workforce like doctors for granted through)

      UK when universities are being challenged due to not honouring their SLA and providing what was promised:

      Noooooooooo, not the multi million institution that saw a chance for free money via government loans!!! Noooooo!!

    10. Substantial-Host2263 on

      Good luck to them I say. These students could have had grandpa joe and his 6 grandsons in the room and could have a got free university lectures. These ones only paid for the paper with a few security features.

    11. keanehoodies on

      If I book a cut and colour and pay upfront, but when I arrive the colourist has had a family emergency and cant give me what I paid for and i only get the haircut, I am entitled to a partial refund.

      this is a very basic concept.

      Universities did not provide the full service they charged for, not due to any fault of their own, but the fact that they couldn’t provide that service doesnt entitle them to keep the full fee.

    12. SunriseInLot42 on

      Good. Charging for the fraud of „remote learning“ garbage like was real school was disgraceful… just like the way that all ages of students and kids got screwed over by the government’s nonsensical and asinine overreaction to Covid.

      It would be great to see these kinds of institutions held to account for their massive failures and all of the other things that they screwed up during their asinine response to Covid, although I’m not going to hold my breath that they will be.

    13. TheRealRagingClue on

      Anybody know how much compensation the UCL students received per year of study during covid?

    14. Do you know what else was a piss take? Exam boards charged schools for exams the kids didn’t take and only gave them a small fraction back. They provided no help during that time as well.

    15. XxhumanguineapigxX on

      Listen I do not doubt that some people have legitimate claims, but damn if my workplace has to do any more rounds of redundancies we’ll have nobody left 🥲

      Some Unis have already started discontinuing arts, humanities and social courses..

    16. MisterIndecisive on

      Absolute clowns. It was an unprecedented pandemic, what did you expect them to do? Yes remote learning may not have been ideal, but the rest of society had our own trials and tribulations at the same time, we had to make the best of it as well.

    17. Where is the end of this thread though? Students didn’t get tuition they paid for. Well every effort was made to adapt it for online study to keep them safe. The staff still all had to be paid.

      Some companies paid people for work that wasn’t done (partially because of the furlough scheme).

      It was a global pandemic, the choices were between more people getting COVID or adapting to limit the spread of a very contagious and quite deadly virus.

    18. iamalittlepige on

      Obviously everyone had different experiences, but as someone who was studying a PGCE, I definitely didn’t get the education i’d paid for. My course cut out 2 different assessments entirely and a lot of people on my course (including myself) had 0 chances to teach at all once the schools first closed. The school I was based at just didn’t want a trainee delivering lessons online to their students. I missed out on gaining additional in-person qualifications and I really felt that when applying for teaching jobs that summer, I had a giant asterisk over me, as I’d simply not completed a lot of my teaching placement.

      But I also don’t blame the people in charge at the uni, it was unprecedented and I feel like they tried their best.

    19. And the boomers will still say that young people don’t know the meaning of sacrifice

    20. Socialistinoneroom on

      It’s understandable..

      Students paid £9,250 for in person teaching, facilities and the full experience.. Many got Zoom lectures and closed campuses instead.. Under a market system, that invites consumer law claims.. Once you treat universities like businesses, students act like customers..

      But it was a state mandated shutdown, not universities cutting corners.. They were legally barred from normal teaching.. Suing them years later feels like targeting the wrong level..

      The real issue is political. If higher education is sold as a product, this is the logical consequence.. Ideally, there should have been a national rebate scheme at the time rather than piecemeal legal action now..

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