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    Schätzungsweise 500.000 Euro an versehentlichen Zahlungen an „Trinkgeldterminals“


    Schätzungsweise 500.000 Euro an versehentlichen Zahlungen an „Trinkgeldterminals“

    https://www.independent.ie/business/estimated-500000-in-accidental-payments-made-at-tipping-terminals/a42879510.html

    Von PoppedCork

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    17 Kommentare

    1. GhostsOfTheRobotTree on

      This is mostly just businesses not taking the effort to disable this screen. It’s super easy. So many shops I visit have a frustrated person serving me having to wait for the screen to load while muttering „so sorry“ and then tapping no tip before asking for payment.

    2. No-Negotiation2922 on

      Few things are as annoying as ordering a coffee and being asked to tip

    3. PoppedCork on

      €500k a year in „accidental“ tips because people are tapping through card machines without realising is fairly telling. Tipping here was always meant to be optional not these sneaky little screens appearing for every coffee. Feels like a slow slide towards American-style tipping without anyone actually agreeing to it. If a tip’s expected, be upfront. If people are paying it by mistake, that’s not tipping, it’s sharp practice.

    4. I_make_carrot_noises on

      There is nothing „accidental“ about this.  Take your stupid Americanisms and fuck right off.  

    9. Jon_J_ on

      It’s the part where they ask for a tip before they’ve even made the coffee that bugs me

    10. jnippler on

      These machines unfairly target the kind people and those with wealth insecurity

    11. ehwhatacunt on

      I tapped 3 times on one in Lithuania, trying to pay for my beer. They gave me the beer for „free“ (which still meant they got a tip, since beer is cheap there).

    12. mizezslo on

      I wish the EU would do something about this. It’s lazy product teams from American payment platforms forcing their tipping culture on all of us. It’s a nasty little game that causes service pros and customers to be in this bizarre position of ever-potential conflict while business owners laugh their way to the bank.

    13. kendragon on

      It’s baffling to me why this isn’t an opt in feature by law. It’s seems to me to be theft if these machines are set to charge a tip by default and you don’t see it until after you tap your phone or card.

    14. 2012NYCnyc on

      Go to Insomnia coffee. They have a separate payment device for tips that looks like the pay point

    15. Stiferiferoo on

      I went for a meal with my Daughter this weekend. Waited 10 minutes for a table in a restaurant that was 1/4 full. Finally seated, ordered and got served. Food was poor, service nearly non existent. Several times having to get up and go looking for staff if we needed anything.

      Go to pay, lowest option for tip was 20% or nothing. Yeah, guess its nothing. Tipping has been become a joke here.

    17. SharkeyGeorge on

      We probably need an amendment to consumer laws to deal with this specifically. Need to get in front of it and regulate how companies, coffee places and restaurants etc, are permitted to request and receive tips and customer’s rights not to be duped or coerced into tipping

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