Wenn sich Mitarbeiter beleidigt fühlen, arbeiten sie weniger. Neue Untersuchungen des Wharton-Managementprofessors Peter Cappelli zeigen, dass bereits die geringste Misshandlung am Arbeitsplatz zu Produktivitätsverlusten führen kann.

    https://penntoday.upenn.edu/news/penn-wharton-when-employees-feel-slighted-they-work-less

    23 Kommentare

    1. Bugatti_Royale on

      or they leave.

      the only reason my boss with > 50 years experience in the field left, is that her boss, a woman 30 years junior, did not know half of the work required and shifted blame back to my boss for her failures.

      She basically said FU and left

    2. CalledTeacherMommy on

      Currently experiencing something similar in my workplace. Complete redesign by people who never worked the job. About 15% of staff is on leave. 

    3. takeyoufergranite on

      This tracks with my anecdotal experiences!

      Three years ago, my employer convinced me to take on a management position. The deal included a bonus that he said was given to all managers. That every project the company does, he reserves 3% for manager bonuses. I thought this was great because I had been part of many projects start to finish and now I was going to get rewarded for it.

      After many months, and several finished projects, I called him out on it. He didn’t have an explanation but during that heated meeting, he said that I was doing too much. So, on that point, he and I agreed.

      Now, I play video games and run errands now about 20 hours a week and I actually only do real work for about 2 hours a day.

      Like he said, I was doing too much. Now I do as little as possible. If he wants to step up and stand behind his word, then I will step up and continue my previous level of productivity. But, he’s clueless, and doesn’t see any of it. So I continue to enjoy my new outlook on life and career, and he continues to pay me for my full work week.

    4. EmployeeNo4241 on

      You see it in police departments in major cities after the ACAB movements around COVID. 

    5. MondegreenHolonomy on

      We’ve had massive attrition of original employees. New CEO came in and completely changed the culture, took perks away one by one without anything given back, then implemented a bonus structure where most people get 5% and the directors get 25%, after years of company review cycles saying the management doesn’t do anything to help the people on the ground. I start my new job tomorrow.

    6. You people read headlines only

      > The study finds that when managers at a national retail chain failed to deliver birthday greetings on time, it resulted in a 50% increase in absenteeism and a reduction of more than two working hours per month.

      > birthday greetings

    7. Ive got an end of the year birthday.
      The first full calendar year I was there, I chipped in for everyones gift with the only expectation being that when it was my birthday, Id get something back. Two weeks before my birthday, someone said „lets stop doing this, collecting the money is to much of a hassle“.
      My boss has since called out everyones birthday throughout the year not once, but twice, skipping mine both times. The first time he „looked at the wrong calendar“. The second time he was out of office. But if he missed anyones birthday he made sure to apologize on the morning call the next chance he got. I got an apology 2 weeks later for one of them.
      Ive stopped chipping in for team gifts. I am on the team. I am not part of the team.
      Before covid, someone would send a card around for birthdays and have the entire building sign it. Despite my birthday sharing the same day as someone else, I did not get a card.

      The same boss went for a coffee run. I, a male, asked for a smoothie. He did not get my drink because it „wasn’t manly enough“.

      Theres other slights over the years, including dealing with some of his pro-trump rants. My productivity is way down. I no longer care about my job. If it wasn;t for a few good coworkers, and the job market being bad, Id have left by now.

    8. CMButterTortillas on

      I work for a company bought by PE in Dec of 2023.

      Its been a speed run in papercuts from the new owner, and their desire to squeeze every last cent out of us prior to them just selling us.

    9. Amateratsu_God on

      I think this is why I couldn’t do the restaurant industry. Sure I was a snotty teenager but having management who were assholes made a vicious cycle of me being a slacker and generally disobeying them until I got tired from both of my serving jobs haha. I’ve only worked professional/academic jobs since and have never had issues with productivity or relationships with my supervisors.

    10. RealisticScienceGuy on

      It makes sense if perceived unfairness reduces motivation rather than effort capacity. Small signals about respect may carry more weight than managers realize.

    11. It’s simple if people don’t feel like they are getting any sort of benefit above the salary they are paid they work as such. Want people to work harder and potentially longer hours, you need to give them a reward this comes in many forms, but personally I find compensation adjustments to be the most meaningful. But even just showing appreciation can have a big benefit.

      What do I do at work, if I think there is a carrot I can reach I will put in more effort, if I don’t thinks so then I’ll do a good job, but my willingness to do more outside of some high impacting times is not high. It’s really as simple as that. If effort does not have a meaningful impact to you your better off just doing at least enough to be competent, and look at what stuff you can do additionally with that time that align with our own personal goals.

    12. robinthebigcity on

      It never stops amazing me how someone can research something that is completely obvious to anyone with a hint of common sense.

    13. Esteban19111 on

      I certainly didn’t need Wharton for this nugget of wisdom from „new research“.

    14. InformationVivid455 on

      I just ran into this this morning.

      I was trying to explain why our new automated system was much more complex than the old manual system, and my boss quipped „I dont think it is“.

      That was months of work. I literally felt a bit weak and had to take a moment to breath under the guise I missed breakfast to gather myself before speaking.

      My lunch is about to end and I still feel „tilted“ and its definitely lowered my productivity. Good things have happened today but this is stuck in my head.

    15. Paper-street-garage on

      I don’t think we needed a scientific study to figure that out.

    16. Had a company basically demote me cause a project ended. I get it, it’s understandable. But the way the went about it, suddenly letting me know I would be getting paid less on. A Friday afternoon before a long weekend without any further discussion.

      The remainder of my time there I worked way less and spent time on the clock looking for other work

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