Betrüger des technischen Supports haben ihm 85.000 US-Dollar gestohlen. Seine Bank lehnte eine Rückerstattung ab.
https://www.nytimes.com/2025/12/12/business/tech-support-scam-bank-fraud.html?unlocked_article_code=1.8E8.zZfV.Pj9SqKpbYsz8
Betrüger des technischen Supports haben ihm 85.000 US-Dollar gestohlen. Seine Bank lehnte eine Rückerstattung ab.
https://www.nytimes.com/2025/12/12/business/tech-support-scam-bank-fraud.html?unlocked_article_code=1.8E8.zZfV.Pj9SqKpbYsz8
12 Kommentare
He installed the software so he’s liable and not the bank.
Hopefully he’s more careful in the future with the phone numbers he’s finding on line. If he’s not getting it off the official website, he’s taking a lot of risk.
With instant pay rails (FedNow and RTP), this is going to be even *harder* for customers because banks will have zero time to put stops in place if it isn’t immediately identified as fraud BEFORE the funds are moved.
I don’t understand, how can the bank „refund“ money stolen by someone else?
Shoulda called The Beekeeper
He called a scammer and let him access his account to wire transfer 85k, presumably from his computer otherwise 2FA wpuld have kicked in, unless he was also stupid enough to provide those details.
Idk how this is on the bank.
He’s lucky it was only 85k. I feel bad for Mr Welles and I dont blame him for going to the media with his story but banks arent going to refund the billions of dollars that are lost to scammers every year.
> David Welles, a retired lawyer, had been struggling with his new iPad for hours when he tried to call tech support. But instead of dialing Microsoft to help him connect his email, the phone number he found on Google put him in touch with cybercriminals.
Calling Microsoft for support on an iPad? This is the kind of thing my late grandpa would have done.
This story doesn’t make sense.
„David Welles, a retired lawyer, had been struggling with his new **iPad** for hours when he tried to call tech support.
But instead of dialing **Microsoft** to help him connect his email, the phone number he found on Google put him in touch with cybercriminals.“
„Mr. Welles downloaded remote access software, both on his **iPhone** and his **laptop**“
Why the fuck would he call Microsoft for an iPad and if he is having problems with an iPad why the fuck was he downloading stuff on his phone and laptop?
This guy needs supervision. He doesn’t seem capable of managing this stuff himself at this point.
If i move 1000 dollars my bank stops it and calls me first for authorization, this is indirectly a stain against citibank. Theyve obviously got no form of inner fraud prevention
Exactly the type these scams target.
Honestly get fucked. I have no sympathy for the older generation with this kind of shit.
I don’t understand how a lawyer can’t see through this. How long have computers been around lol