Irischer Geschäftsmann, dem Tausende von Hypothekenersparnissen vom Revolut-Konto gestohlen wurden, sagte, er habe „keinen Anspruch auf Rückerstattung“
https://m.independent.ie/business/personal-finance/irish-businessman-who-had-thousands-in-mortgage-savings-stolen-from-revolut-account-told-hes-not-entitled-to-reimbursement/a1468198216.html
Von ShouldHaveGoneToUCC
24 Kommentare
I couldn’t read the whole story as its behind a paywall, just the start. But a tech business man who keeps his savings in Revolut, either he is an idiot or up to something dodgy.
A cursory glance online would tell you this is not a good idea.
> However, he disputes this and said he never mistakenly shared an OTP. He believes an outsider was able to gain access to his app.
I believe Revolut 100% on this, dudes trying to kick up a fuss cos he got himself scammed
>However, he disputes this and said he never mistakenly shared an OTP. He believes an outsider was able to gain access to his app.
**“The uncomfortable answer is that Revolut can’t prove who actually received or used that code – yet they use that authentication to deny refunds,” he said**.
That does indeed seem sus, like Revolut having eating their cake & having it. As if they’re covering for the reality that there’s a way to spoof account access.
Back to brick & mortar bank accounts for the big stuff I reckon.
Revolut saying he shared a one time password so it’s his fault not theirs.
Do we believe him? There have been a number of similar complaints in the past and I wonder if there are some security flaws with their tech. I get calls quite a lot from Revolut about opening a business account with them and there’s just no way I would trust them with large amounts of money.
Never ever keep more than a couple more of hundred in a Revolut account . In fact never keep what you cannot afford to lose in one of those accounts. I’ve read a lot of stories about how useless Revolut are in terms of customer service. For business transactions use one of the big four. Much more reliable
Anything we can read?
This appears to be a case of a cloned phone/sim and Revolut don’t seem too bothered, just happy to say that he authorized it, so not our problem.
At the same time, it’s not exactly normal behaviour to keep 10k in mortgage savings in a current account connected to a multiple payment methods.
Oh, the app pretending to be a bank is up to it again.
I keep getting downvoted for remarks on Revolut, but: you’d be mad to put anything into it beyond enough to pay for your part of a split bill.
Would be interesting to see how much people have in their revolut accounts. We talking a few hundred, few thousands? Alot more?
Least he saved 6 euro a month for a good few months.
Sounds like he got scammed and refuses to take the blame
Its a stupid idea to keep that much money in revolut. There are however loads of different ways attackers can get around these types of authorisation requirements or 2FA it makes it more difficult buts its nowhere close to impossible it happens regularly, there are lots of different tricks depending on the type of setup.
Some of the comments here acting as if Bank of Ireland or AIB would have given a different answer 😂
No way I would use revolut as my main account. It’s impossible to sort out when something goes wrong. You can’t go into a branch or even get someone on the phone.
My parents got blocked because they have the same surname as some minor politician in the general vicinity. My dad was born in the same county that this politician represents. He is no relation, and they have never interacted, but revolut won’t accept that answer. How do you prove a negative?
I only realised this was the reason when I googled the guys name and realised he is a politician and found these articles, because they refused to give a reason. They just kept asking „are you related to <insert name>?“ We had never even heard of him. When they say no, revolut customer support just closes the chat.
https://www.irishtimes.com/news/consumer/revolut-asks-user-if-she-is-related-to-former-county-councillor-1.4494032
https://www.irishtimes.com/news/consumer/revolut-user-in-a-spin-after-being-asked-if-he-was-related-to-eamon-ryan-1.4487352
I tried to sort it out for them multiple times, but it’s impossible. They won’t accept that they are not related to this random policitian, and they won’t provide any instructions for how to prove it.
My brother and I have revolut accounts, but I would never use them as my primary bank, because they are so difficult to resolve issues with.
I understand the reason behind it, but you get a different customer support person each time, then they close the ticket when you say no to their question.
They won’t explain how you prove you are not a PEP.
If you open a new chat, you get a new customer support person who does the exact same thing. They ask for a selfie, a picture of your passport, and if you are related to the politician. You provide everything, confirm you are not related, and then they close the chat so you can’t follow up. It just goes in circles.
We gave up after multiple attempts to resolve it. There is no way to get through to someone to explain the issue. It’s beyond frustrating.
Why was he getting an OTP? Any time I want to transfer money over 20 (my security setting) biometrics are required.
So it begins
Revolut is just for this weeks beer money… thats it!
People on this sub have a real hard on for hating Revolut, it’s strange.
The guy gave an interview on newstalk earlier.
It’ll probably be available on a podcast later today or tomorrow
Guy got scammed and won’t own it. Fucking idiot
Gobshit got scammed and refuses to believe he got scammed.
If Revolut was so easily hacked, then they would go out of business.
This chap might have been at fault in this occasion but revoult is not a safe place to save money, had my own account compromised and I only use it to transfer money, luckily I I had no money in the account but some tried to use my details to subscribe to Amazon US.