So passiert es schon seit einiger Zeit, aber Galaxus ködert dich fast immer ein "Blitz" Lieferung oder Lieferung am nächsten Tag oder "Dieser Artikel befindet sich in unserem Lagerhaus"Anwesend "Samstag Lieferung" und hat spektakulär mit dem versagen, was sie selbst versprochen haben. Normalerweise, wenn sie zuvor einen zuverlässigen Service erbrachten, ködern sie Sie jetzt nur und halten Sie dann warten. Mit 5+ Tag "Blitz" Lieferung Andere Marktplätze scheinen ebenso bessere Entscheidungen zu sein.

    EDIT: Es sind 4 volle Tage her und es wurde nicht einmal versendet und ich habe den Code nicht erhalten.

    https://i.redd.it/yhweyerqxcpf1.png

    Von Alexx_FF

    Share.

    24 Kommentare

    1. Impossible-Milk-2023 on

      Never had any problems tbh. Of course sometimes it takes a day longer or so but i don‘t mind it

    2. They are making some big changes in their Warehouse. Problems start to show.

    3. Ordering most of my stuff from Brack for this reason. Even though they only advertise 5pm, more often than not when I order after 7pm, they still deliver it by next morning. 

    4. Varjohaltia on

      Yup. Has been that way for me in Eastern Switzerland for at least the past year.

    5. Particular_Acadia545 on

      Never had problems with flash delivery but got message that they are cancelling it as post cancels it with them

    6. I just had this happen this Saturday morning where it was „order now for same day delivery by 5 pm“ and it is now Monday evening and I have a Swiss post tracking number that says the item info was sent to the post. No sign of the package. I don’t really need it now, but I imagine that kind of thing could anger someone that ordered it expecting it to arrive Saturday.

    7. IcestormsEd on

      I used Digitec for stuff I needed the next day. Then it happened too often that stuff got delayed. Now I order on Amazon.De, expedited delivery. If they miss the delivery, it is normally by a day and they refund the delivery. Sometimes you get a 10 Euro credit/gift card. I know the stuff is still late but Digitec doesn’t even bother returning my emails.

    8. Give us today our daily Galaxus rant…

      It’s very simple: Galaxus gets worse, because more and more people order at Galaxus.

      That’s the normal run of all good things: first they are discovered by a small group of good people which are very excited.

      Then those people (unfortunately) start to convince their parents, neighbours and cats to also use those good things.

      And of course eventually it all goes to shit, because the good things can’t handle the influx of retarted plebs.

      It’s the same with Galaxus and with most other things on the World Wide Web… heck, the World Wide Web itself is one of the best examples of thow something good went to shit after it became infested with plebs.

    9. Same day or next day delivery is usually done by a company called Notime which will be closed at the end of the month. The service has been around for a long time but it’s not widely known and is not profitable for Post.
      Might be a good service for very few reasons, but you might as well ask for slow delivery as it will be taken in charge by the Post and is only 2 or 3 day waiting time.

    10. IcelandicEd on

      Flash delivery guaranteed that night. Got to the time and the delivery guy knocks on the door to say they could only deliver one item. Other main item was still in Zurich. Grrrrr

    11. They were working on a warehouse extension / rebuild, they posted about it a month ago, and said that it would affect delivery times. Maybe they haven’t finished yet.

    12. Far-Buy-1791 on

      Potentially Multiple reasons behind that:

      1. NoTime delivery partner is stopping its service soon, so it’s probably already worsening slowly.

      2. Digitec/Galaxus has been for a while, and especially more in the last couple of months, expanding, building and modernizing it’s warehouse in Wohlen (alongside the Swiss Post). It’s supposed to be all done and in operation by end of October 2025. So that might explain the recent issues they have had with delivery estimates (of which I have also suffered from when ordering).

      It’s obviously not a good service, so hopefully it’s due to the last two mentioned circumstances that it has gotten worse lately.

    13. 1endstation on

      Galaxus wants to conquer Europe and is failing miserably, just like every other Migros business that has expanded into Europe. The result is that service in Switzerland is getting worse.

    14. EducationalCod7514 on

      I’ve had this happen to me multiple times and I stopped buying from them save only specific types of items maybe once a year – in the end they’re just part of the Migros conglomerate, you’re not really supporting the „little local guy“ unfortunately Amazon support, returns (no restocking fee as in Galaxus for opened items) and general delivery service is superior.

      I now focus most of my support to local small businesses in the area such as coffee roasteries for example and electronic stores that are not part of that empire – [pc-ostschweiz.ch](https://www.pc-ostschweiz.ch) was one of these cases but it went under unfortunately – wonderful service.

    15. alpha_berchermuesli on

      i hear you and this is surely annoying but such quick deliveries should not even be allowed or cost a lot more.

      we are supposed to be environmental and all, turn off lights and what not, ride bicycles – but items have to arrive before yesterday.

      within a week should be the standard. so routing and the logistics of 3.5t vehicles can be optimised.

    16. Diligent-Floor-156 on

      Yep their service has declined so much. I still remember long time ago (a decade?) I think when they mostly shipped from their own warehouse, it was like a Swiss clock always the next day.

      Then they started working with crappy lying suppliers, and these days even when you only order items from their own stock, they still often miss the target. Strong disappointment.

    17. I know, this is planzer bashing, but so far Post delivered the package or provided a pick-up option on the announced date every single time. I think they’ll get rid of same day delivery soon, and they have a huge maintenance or outage in one of their fulfilment centers, but I haven’t noticed any delay in NW Switzerland yet.

      Just make sure to use Post and disregard the automatically selected planzer option every time.

      If it’s still delayed by a short time, you gotta bite the bullet. If it’s delayed for longer, just return the item or cancel the delivery via chat (be firm and stern) and buy somewhere else if there’s a better option. If not, you have to swallow it, there aren’t as many options. Digitec for price and (at least for me) speed, brack if Digitec doesn’t have the item, and local stores for speed, but the selection is small, you better have a standard-hobby.

      If you pay extra for same day/flash delivery, you can obviously demand the money back.

    Leave A Reply