The grocery store chain Wegmans, among other retailers, is using face recognition on its customers — and scanning their faces for resemblance not only to accused shoplifters but also to people whose photos have been submitted to the company by law enforcement.
In response to press coverage of the company’s use of face recognition in some of its stores, Wegmans said it uses face recognition to try to find “persons of interest,” who are “determined by our asset protection team based on incidents occurring on our property” — but also, “on a case-by-case basis, by information from law enforcement.”
Face recognition is an enormously powerful surveillance and tracking technology that continues to lack broad public acceptance and legitimacy (especially when used “on” people rather than “by” people for example to unlock their phone). It is unreliable, disproportionately imprecise in evaluating the faces of Black people and other groups, and has been the subject of misuse by companies and law enforcement alike, with at least 10 publicly reported cases of people, nearly all Black, suffering false arrests based on face recognition errors
AnalogAficionado on
treatment of customers by large retailers has eroded so badly since the pandemic. It’s driven us back to smaller and more local businesses for more things. Just another abuse of the customer/retailer relationship that I hope in the end hurts these businesses so willing to dehumanize customers.
Tess47 on
Serious question here- im going to guess that there is the ability to make a clear make-up that distorts or has high reflection to cameras. Cameras are such old tech.
Feisty-Increase-2916 on
It’s not just for Covid, wear a mask.
Protect yourself from Orwellian rule.
s0_spoiled on
Like Minority Report? Oh god…
Trajan- on
In New York, reported shoplifting incidents were 55% higher in 2023 than in 2019.
Shoplifting in New York City rose 64% from June 2019 to June 2023.
With those numbers you can’t really blame them.
mgfan2029 on
That’s very creepy.
UpUpDnDnLRLRBAstart on
I had my purse stolen in 2019 and the guy went straight to a Walgreens with my credit card. The cops were bragging to me that Walgreens uses facial recognition software at the entrance so they would find the guy quickly. Thought that was notable, especially for 7 years ago.
lingeringneutrophil on
Wear a mask to any store
Yuri909 on
911 dispatcher here, this isn’t new information, but it’s not widely known because the retailers know it’ll piss off their customers. But they’ve been working on casino level recognition. Most big name box and grocery stores have been doing this for some time. They use their AI tools to flag identified shoplifters even as soon as they’re in the parking lot. They’ll even call on people they know for a fact have warrants out of a sister store 4 hours away at the other end of the state. Also, your rewards membership you use? Your ID when you buy alcohol? Guess that information they retain and attach to your facial recognition profile…
Leejin on
Wow, so fuck Wegman’s ‚eh?
Running out of shit to boycott, folks.
AshByFeel on
I don’t shop online or at any of the big retailers. I get my groceries at a little mom and pop store. Thrift my clothes, etc. I have been doing this since 1998 when the first Wal Mart came into my town and decimated all the small businesses and tanked the local economy.
Surv0 on
American things.. I mean people dont have rights as it is so this is nothing..
National-Plastic8691 on
Old news, this has been going on for well over 20 years. Small jewelry stores also have it. They also look at how we shop, where we start, how we look through the aisles and look between shelves.
EscapeFacebook on
They want to do it for dynamic pricing for individuals as well. How much would it piss you off knowing the price on the shelf was different when you first walked into the store and they changes the price between the time it took you to hit the front door and make it to the shelf. Retailers are already planning this.
Olddellago on
China been doing this
saltyjello on
I’m starting to think that the people behind Trump and their billionaire cronies understand that the AI revolution is going to make most labor and Human Resources so redundant that citizens have less value than ever and they are stoking rebellion because they can afford to murder with impunity. The next genocide won’t be based on race or nationality, it will be class and ideology based
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The grocery store chain Wegmans, among other retailers, is using face recognition on its customers — and scanning their faces for resemblance not only to accused shoplifters but also to people whose photos have been submitted to the company by law enforcement.
In response to press coverage of the company’s use of face recognition in some of its stores, Wegmans said it uses face recognition to try to find “persons of interest,” who are “determined by our asset protection team based on incidents occurring on our property” — but also, “on a case-by-case basis, by information from law enforcement.”
Face recognition is an enormously powerful surveillance and tracking technology that continues to lack broad public acceptance and legitimacy (especially when used “on” people rather than “by” people for example to unlock their phone). It is unreliable, disproportionately imprecise in evaluating the faces of Black people and other groups, and has been the subject of misuse by companies and law enforcement alike, with at least 10 publicly reported cases of people, nearly all Black, suffering false arrests based on face recognition errors
treatment of customers by large retailers has eroded so badly since the pandemic. It’s driven us back to smaller and more local businesses for more things. Just another abuse of the customer/retailer relationship that I hope in the end hurts these businesses so willing to dehumanize customers.
Serious question here- im going to guess that there is the ability to make a clear make-up that distorts or has high reflection to cameras. Cameras are such old tech.
It’s not just for Covid, wear a mask.
Protect yourself from Orwellian rule.
Like Minority Report? Oh god…
In New York, reported shoplifting incidents were 55% higher in 2023 than in 2019.
Shoplifting in New York City rose 64% from June 2019 to June 2023.
With those numbers you can’t really blame them.
That’s very creepy.
I had my purse stolen in 2019 and the guy went straight to a Walgreens with my credit card. The cops were bragging to me that Walgreens uses facial recognition software at the entrance so they would find the guy quickly. Thought that was notable, especially for 7 years ago.
Wear a mask to any store
911 dispatcher here, this isn’t new information, but it’s not widely known because the retailers know it’ll piss off their customers. But they’ve been working on casino level recognition. Most big name box and grocery stores have been doing this for some time. They use their AI tools to flag identified shoplifters even as soon as they’re in the parking lot. They’ll even call on people they know for a fact have warrants out of a sister store 4 hours away at the other end of the state. Also, your rewards membership you use? Your ID when you buy alcohol? Guess that information they retain and attach to your facial recognition profile…
Wow, so fuck Wegman’s ‚eh?
Running out of shit to boycott, folks.
I don’t shop online or at any of the big retailers. I get my groceries at a little mom and pop store. Thrift my clothes, etc. I have been doing this since 1998 when the first Wal Mart came into my town and decimated all the small businesses and tanked the local economy.
American things.. I mean people dont have rights as it is so this is nothing..
Old news, this has been going on for well over 20 years. Small jewelry stores also have it. They also look at how we shop, where we start, how we look through the aisles and look between shelves.
They want to do it for dynamic pricing for individuals as well. How much would it piss you off knowing the price on the shelf was different when you first walked into the store and they changes the price between the time it took you to hit the front door and make it to the shelf. Retailers are already planning this.
China been doing this
I’m starting to think that the people behind Trump and their billionaire cronies understand that the AI revolution is going to make most labor and Human Resources so redundant that citizens have less value than ever and they are stoking rebellion because they can afford to murder with impunity. The next genocide won’t be based on race or nationality, it will be class and ideology based