Hallo zusammen,
Ich hatte einen Schweizer Mobilfunkvertrag für CHF 37.45 pro Monat (24 Monate, März 2025 bis März 2027). Ich habe im Dezember 2026 gekündigt, sodass nur noch 3 Monate übrig waren. Der verbleibende Vertragswert beträgt CHF 112.35.
Allerdings hat mir der Anbieter 378 Franken für die „vorzeitige Vertragskündigung“ in Rechnung gestellt, da mein Vertrag eine Aktion beinhaltete und er nun den gesamten Rabatt für die gesamte 2-Jahres-Periode zurückfordert.
Soweit ich weiß, erlaubt das Schweizer Recht den Anbietern nur die Geltendmachung ihres tatsächlichen finanziellen Schadens. Die Rückforderung aller historischen Rabatte am Ende der Vertragslaufzeit scheint eher eine Strafe als ein echter Schaden zu sein?!
https://i.redd.it/vtugo2wlczcg1.jpeg
Von Competitive-Try-9439
14 Kommentare
Check ToC.
If the discount was conditionally tied to full two years possibly. Not a lawyer though.
Rekt
I cant give you legal advice here (nobody can) but you should never do this. Just switch to a different provider at the end of the term. This way you also dont have to deal with the paperwork of actually cancelling the contract.
Did you time travel to the future to cancel? Because it looks like you have 15 months left
[https://ombudscom.ch/](https://ombudscom.ch/)
Let me guess: Sunrise.
They are a super shitty company, especially when you want to leave them.
You do have a calendar right? It’s January 2026 your contract ends in March 2027 therefore if you cancel today all the remaining months up until contract ends needs to be paid.
Have you read the terms of service?
As much as i know the early termination of a contract with salt means you have to pay penalty costs for it.
How much exactly would mean that i have to read through the contract.
But since you always read what you sign… you probably know that already.
Also… you did probably not cancelled in December 2026… i guess you mean 2025.
If your contract indeed ran until March **2027**, then you have more than 480 CHF of remaining contract value, not 112.
> (24 months, March 2025 to March 2027). I cancelled in December 2026, so only 3 months were left
Dude, we just had December 2025, not December 2026. Since March 2025 to March 2027 is a legitimate time period, you cancelled 15 months in advance, not 12.
From my recent contract renovation:
If a subscription is cancelled before the end of the minimum contract duration, they must
pay the recurring monthly basic fees up to the end of the minimum contract duration, plus
a handling fee. We reserve the right to make further claims arising from early cancellati
Effing phone companies are the worst! Cancer of the modern times 🤮
check your calender, I dont think that you cancelled in Dec 2026.